Recruitment method: how and why gamification?

Recruitment method: how and why gamification?

According to a recent study by Opinion Way, 29% of the 56% of companies with recruitment targets are finding it difficult to recruit. Whether it’s advertising, attracting the right profiles or convincing talented people to join their teams, organisations are increasingly exposed to a shortage of staff.

What if the solution to overcoming these challenges and avoiding understaffing was to look to gamification? That’s right, making your recruitment process more interactive and fun can be a good way of standing out from your competitors and attracting the most sought-after to work for your company.

Gamification: an innovative recruitment method

Gamification in recruitment refers to introducing a game mechanic or animation into the recruitment process. The ultimate aim of this strategy is manifold: gamification can be used to attract candidates or to improve their experience so that they don’t give up along the way.

Let’s take an example. In 2004, Google invited candidates to solve a series of equations on the assumption – rightly so – that those with the intelligence and motivation to complete the process would make excellent candidates.

Both parties benefited from adding a fun dimension to the recruitment method. Candidates appreciated being challenged in a more original way than in a traditional job interview. And Google was able to attract a wider range of candidates while selecting the most analytical and persevering profiles.

What are the benefits of gamification in recruitment?

To sum up, introducing gamified elements into the recruitment process can transform the hiring experience into something that is both more entertaining and more productive, for both the recruiter and the recruit.

But let’s look at the companies that choose to recruit through games. In practical terms, this strategy can enable them to :

  • simplify and accelerate the talent selection process,
  • reduce the drop-out rate,
  • but also to highlight the strategic skills of each candidate.

Let’s take a closer look at the virtues of interactive recruitment.

1. Gamification reduces time to hire

Gamification is an excellent time management tool. Games often only take a few minutes for participants and provide recruiters with instant results. This is an excellent way of quickly assessing the relevance of a profile in terms of the skills required for the position.

According to reports from a tech startup, simply replacing the traditional interview process with gamified assessments, such as a coding game, has made their interview cycle 40% faster. Le taux de candidature était également supérieur de 62 %.

2. Gamification of recruitment improves the candidate experience (CX)

Gamified recruitment also makes the candidate experience more enjoyable. It’s an excellent way of presenting the company’s values and encouraging talented people to join its teams.

As game mechanics are, by their very nature, highly engaging, they help to maintain candidates’ interest throughout the recruitment process. The reward (or points) system built into gamification not only helps to motivate participants. But it also makes it easier to keep them until the final selection stage. Their experience is more fun but also reflects an innovative and modern image of the company.

3. Eliminating prejudice in recruitment

No selection process is completely neutral. Nevertheless, gamification is an objective way of selecting candidates.. Ce ne sont pas les impressions du recruteur qui prime, mais les résultats du jeu partagés à l’ensemble des talents. Chacun arrive bien sûr avec ses armes, mais ce sont leurs compétences (aussi bien les hard que les soft skills) qui sont jugées, et non l’image qu’ils renvoient d’eux-mêmes.

The data generated by gamified recruitment experiences gives companies an objective basis for shortlisting the candidates most likely to be suitable for the job. This can be based on ranking by results, but also on each candidate’s interactions with the game.

The gamification of recruitment is all the more interesting for avoiding discriminating against profiles on the basis of their experience. It’s not the companies they’ve worked for or the positions they’ve held that make the difference. But their ability to solve a puzzle, think creatively and find an innovative solution to a complex problem.

Games are therefore set to replace application forms. Rather than asking applicants to upload their CV and covering letter, companies can offer them the chance to answer a quiz or take part in a competition. Les candidats qui sortiront du lot seront non seulement les plus créatifs, mais aussi les plus persévérants et motivés à rejoindre l’entreprise.

The example of Camaïeu X Lena Situations

Following its takeover, Camaïeu decided to make a splash by teaming up with influencer Lena Situations to tease its comeback. But also to give a spotlight to its gamified recruitment campaign run in collaboration with Adictiz.

With the Be Camaïeu* operation, the influencer shared the search for a ‘communications boss’. This exceptional recruitment, which is clearly off the beaten track, is based on a participative approach. Not only are candidates not asked to send a CV, but they are also asked to answer a personality test that highlights their creativity.

But broadcasting the campaign on both the brand’s and the influencer’s social networks also helps to engage their respective communities in the selection process. Members become headhunters, recommending profiles or highlighting those they consider most relevant.

Results :

  • The brand received over 2,000 applications, far more than it had estimated;
  • The profiles were more junior than for a traditional communications manager. For the company, it’s the assurance of bringing in a breath of modernity in its teams. Mais aussi d’accéder à un pool plus large de talents (qui peuvent s’autocensurer par peur de ne pas être légitimes).
  • The press and organic response to the campaign has been spectacular: over 100 articles published (specialist and general press), radio and TV coverage, posts and conversations on social networks.
  • The EMV (Earned Media Value) of this operation was valued at 4 million euros.
Example of gamification recruitment

How can you successfully gamify your recruitment method?

To replicate the success of the Camaïeu campaign, we recommend that you :

  • Define your objectives. A strategic plan will clearly define the weak points in the current recruitment experience that gamification will help to strengthen. This could mean attracting more candidates, limiting drop-out rates or assessing their skills more effectively;
  • Make the game as engaging as possible. Le but principal de l’utilisation d’un jeu n’est pas de dérouter le candidat, mais d engage future employees. Le format utilisé doit donc être pertinent avec le poste proposé, interactif et cohérent avec les valeurs portées par l’entreprise.
  • Promote your recruitment game. Disseminating the gamified recruitment experience is crucial to its success. Influencer marketing can be a good way of doing this, as long as you work with a content creator who matches the profile of the candidates you want to reach.

In 30 minutes, we show you how to gamify your recruitment

Zero party data: what it is and how to collect it

Zero party data: what it is and how to collect it

At a time when personal data is becoming increasingly difficult for companies to collect, the importance of zero party data is becoming undeniable.

In this article, we explain the differences between first and second party data. We also share their role in your marketing strategy and the most effective ways of collecting and activating them.

What is Zero Party data?

Zero party data is information that comes directly from consumers. Consumers voluntarily share personal data (such as contact details or purchasing preferences) with companies.

Zero-party data can be considered the least intrusive form of data collection. En effet, les utilisateurs donnent explicitement leur consentement en les partageant directement aux organisations. Mais ce sont aussi des informations précieuses, prélevées directement à la source.

Some people consider zero-party data to be conversational data. This is all the information that a brand could learn about its customers by talking to them about their background, their purchasing history, their preferences, etc.

By engaging in this type of dialogue with their audiencebrands create a stronger bond with consumers. They are also better able to enhance their customers’ opinions by offering them a better shopping experience and a more relevant offer.

Why is Zero Party data so important?

Marketing based on zero party data is automatically more personalised and effective than marketing based on data that does not come directly from the main stakeholders.

But beyond these considerations about the quality and reliability of the data collected, companies will soon have few alternatives to zero-party data.

The collection of third-party data, in particular via cookies, is set to disappear. European legislation is increasingly restrictive in terms of confidentiality and respect for consumer privacy. But operating systems, including Apple and Google, also significantly restrict companies’ access to user data.

To give just one example, Apple no longer allows data aggregators and social media platforms such as Facebook and Instagram to collect data on iPhones and iPads. Or ces derniers représentent environ 60 % des appareils mobiles utilisés aujourd’hui.

Zero-party data vs first party data and second-party data

To fully understand the specific nature of zero-party data, it is also important to compare it with other types of data.

Zero-party data can be distinguished from :

First-party data

There is often a tendency to confuse the two, as zero-party data has long been considered a subset of first-party data. However, it is now considered that first-party data is that which a company collects via a user’s standard interactions with its website, application or online payment module.

The difference also lies in whether the information shared is compulsory (e.g. address in the purchasing process) or optional (for zero parties).

When a customer fills in their address when completing a purchasethis is first-party data. But if the company sends out a post-purchase feedback form asking customers whether they enjoyed their experience, this is zero-party data.

Second-party data

Second-party data is another company’s first-party data, which it has resold to other organisations. In the best-case scenario, this information comes from a partner:

  • relevant (whose audience is similar to that of the company that purchased them)
  • and trust (to ensure they are accurate and of high quality).

This data source therefore helps to make up for a lack of information. It may be of interest to brands that have just launched or that want to conquer a new market. However, it comes at a price, requiring greater vigilance (to ensure compliance with the RGPD). Not to mention the fact that they will never be as reliable or as relevant as zero or first-party data.

How can brands use Zero-Party data?

There are many ways in which e-commerce and retail brands can exploit zero party data. Here are just a few examples:

  • Propose more relevant content by finding out about the buying intentions and problems faced by prospects;
  • Create personalised emailing flows to activate your prospects by sending them offers that match their interests;
  • Understand what type of product/service/feature is of most interest to your audience and use this information to guide future innovations;
  • Adapting your online or in-store experience based on the friction encountered by consumers. For example, a company may realise from its post-purchase form that delivery conditions are not clearly enough indicated during the ordering process. By adapting its payment form (for example, by adding this information at the first stage), it will be able to increase its conversion rate.

What are the best ways to collect zero-party data?

While zero party data is extremely valuable for businesses, it still has to be collected. The challenge is to diversify its collection channels depending on the type of information you want to obtain. But also to make the experience as pleasant and beneficial as possible for the consumer.

  • The quiz : this fun format enables companies to gather detailed information about their customers’ expectations. For example, a beauty brand can offer a quiz to all its new visitors to diagnose their needs and guide them towards products suited to their skin type;
  • Chatbots: conversational pop-ups enable brands to talk to their customers, offer them advice or inform them of any promotions they may be taking advantage of;
  • Post-purchase surveys : sent in the order confirmation email, these forms are particularly useful for improving the customer experience. They can also enable the company to suggest more relevant additional sales. By making them attractive with a post-purchase game, brands can also hope for a better conversion rate.
  • Polls on social networks: A simple and effective format for asking customers for their opinion. Polls are particularly effective on Twitter and Instagram, where they can be used to generate 20-40% engagement.
  • Competitions : brands can also engage their community by offering them the chance to take part in a competition. To enter the competition and hope to win a gift or discount, players will need to enter their personal details;
  • Marketing games. Certain Playable Marketing mechanisms (such as the battle, the gift finder or the swiper) can themselves be used to collect zero party data. By having to choose between two products/inspirations, consumers will tell the company what their preferences are.

The challenges of zero party data

Zero party data represents the future of data collection. But it also presents challenges.

One of the biggest challenges of zero party data is balancing personalisation and confidentiality. Companies must therefore ensure that they only ask for relevant information if they do not want to be seen as intrusive.

Attention should also be paid to addressing the issue of data security. It is crucial to put in place solid measures to protect your customers’ data from any cybersecurity breach (via encryption or the use of robust storage methods).

Finally, the question of veracity arises even with zero-party data. Even if it comes directly from customers, 36% of marketing specialists are concerned about their accuracy. To overcome this doubt, the solution is to offer an incentive whose value depends on the accuracy of the information shared.

For example, the more honest a customer is about their preferences or needs, the more likely the brand will be able to make relevant product recommendations. There are also tools that can be used to check emails and postal addresses to ensure that valid data is being collected.

Collecting zero party data means increasing the number of interactions with your audience. To make it easier for you to communicate with your customers, rely on our Playable marketing mechanisms to make sharing information more fun and engaging!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

Hosting a trade show with interactive activities

Hosting a trade show with interactive activities

Trade shows and conferences are excellent opportunities for companies to network and present their products/services to a wide audience. But taking part in these events also represents a major investment. That’s why organisations need to maximise their ROI by taking advantage of this opportunity to generate leads and sales.

In an environment where they are in direct competition with other exhibitors, how can we differentiate ourselves and achieve these objectives? Gamification is emerging as an effective lever for attracting and converting visitors.

In this article, we take a closer look at the links between gamification and trade shows. We also share our tips on how to host a trade show and win new customers.

Gamification and trade fairs: the obvious way forward

Gamification is the process of turning any activity into a game. It’s a particularly popular tool in digital marketing, but one that companies are increasingly transposing to the physical world. We have already mentioned gamification in shops, but it has long been a central element of trade show experiences.

Exhibitors didn’t wait for gamification to collect business cards to generate leads and win prizes for participants. Physical games have always been incorporated into trade show stands to make them more attractive and encourage visitors to interact with the company.

But playable marketing has come a long way since thenand so are the technologies used on exhibition stands. The arrival of mobile screens and large-format displays (such as interactive kiosks) is opening up new possibilities for businesses. These phygital devices also help to bridge the gap between the digital and physical experience, boosting user engagement on their preferred channels.

The benefits of gamified trade show experiences

Gamify your stand to host a trade show with interactive activities for visitors enables companies to achieve a number of strategic objectives. Here are some of them.

Gain visibility/awareness and engage visitors at a trade show

Trade shows are highly competitive events. Pour animer un salon professionnel, companies have to stand out from hundreds of other exhibitors. Their objective: to capture the attention of a public that no longer knows where to turn.

Gamification is an excellent way to stand out from the crowd. Exhibitors can attract visitors by creating an interactive and entertaining experience that will break the monotony of the other stands.

The public will be more inclined to engage in conversation with a company’s sales staff if they are directly invited to take part in a game. This will be all the more the case if this interactive activity can enable them to win attractive prizes (goodies in the company’s colors, a free trial period, etc.).

Mechanisms such as random drawing or the wheel of fortune are ideal for trade shows. They are clearly identifiable by visitors, who will be naturally drawn to the stand and the chance to win a prize.

Generate leads and collect data through gamification

To ensure that their efforts have an impact beyond the exhibition, companies need to put in place a lead follow-up strategy via personalised content. So one of the biggest challenges of this type of event is lead generation and data collection so that they can be reactivated with relevant information or offers.

Gamification is an excellent way of collecting data on prospects, such as their contact details. But an entry form for a marketing game or even the interactions resulting from the game itself (as with a swiper, for example), can give companies even more valuable information about their audience. This will give them more in-depth knowledge of their target audience’s preferences, buying behaviour and even direct feedback on their products.

At the French Salon International de l’Agriculture, Lidl invited visitors to take part in a one-armed bandit game. Players had to line up 3 identical symbols on the theme of the event in order to win 50 euro vouchers in the chain’s shops. Before launching the interactive game, each participant not only had to fill in a form to provide qualified information. They also had to choose whether or not to receive the company’s newsletter.

Exhibition example - Lidl

Result: Lidl used the game as an effective lever to capture qualified data and generate downloads of its Lidl Plus application. Hosting a trade show enabled Lidl to collect 152K entries and 7K shares on social networks, as well as recruiting 71K optins.

Converting through hosting a trade show

By boosting the visibility of its stand and facilitating lead generation, gamification is already a powerful conversion lever for companies taking part in a trade show. But it can also use its interactive animation to generate more sales, and so maximise its ROI.

In particular, the brand can reward visitor interaction with prizes in the form of purchase incentives. The prizes up for grabs in the Lidl one-armed bandit competition were vouchers to be redeemed directly in Lidl shops.

Similarly, promotional codes shared via an instant win can encourage visitors to complete a sale at the show. Simply adding a validity date (e.g. the duration of the event) can create a sense of urgency and boost the company’s conversion rate.

How can gamified marketing be used to host a trade show?

To maximise the impact of hosting a trade show, companies need to think through their strategy from A to Z. Here are the steps they can take to ensure that they leave no stone unturned in their conversion funnel:

  • Define the objectives of your interactive marketing game. What results does the company want to achieve through gamification? For example, it may want to increase the number of visitors to its stand, generate leads or win new customers.
  • Choosing the right gamification mechanics depending on its objectives and audience. The phygital device via which the game will be presented is also very important. Depending on its budget, the company may opt for an interactive terminalor tablets. It is also important to ensure that the game reflects the company’s identity and that it is clearly identifiable for participants.
  • Defining attractive endowments to boost the participation rate. Depending on the audience’s expectations, the company can offer benefits to all participants (100% winner) or offer physical prizes to the big winners;
  • Distribute your marketing game beyond the trade show. Companies can also use gamification to boost their visibility and their online message. The animation can also be made available via social networks or directly on the company website.
  • Analyse the results and activate the data collected. Gamifying your exhibition stand can help you generate more leads. But this does not guarantee that they will convert into customers. To do that, it will need to follow up its prospects by sending them personalised content and progressively advance them along the sales funnel. Analysis of the data collected will also enable better segmentation of its customer base.

Conclusion

Trade shows are much more than just an event at which your company presents its products and services. It’s an opportunity to connect with your audience and build a loyal and engaged community. To increase the ROI of your exhibition stand, rely on our playable marketing mechanics!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign