How to create a One-armed Bandit online? Examples and tips

How to create a One-armed Bandit online? Examples and tips

One-armed bandit is one of the most famous marketing games. This instant-win game is inspired by casino slot machines, and invites participants to try and get three identical visuals lined up on the reel.

Linked to an immediate reward, this mechanism is effective in boosting the visibility and attractiveness of a brand. It enables brands to showcase their batches and boost their lead recruitment and conversion strategies.

In this article, we share the marketing goals to pursue when creating an online One-Armed Bandit. Our step-by-step tutorial will help you design and optimiza your campaign.

What are the different objectives of an online One-Armed Bandit?

Do you know why this marketing mechanism is called that? Historically, slot machines had an articulated arm which engaged the roller. Since they only had one, they were considered “one-armed”.

Today, the One-Armed Bandit is not only played at the casino, but can also be integrated into online marketing campaigns in a digital format. This game enables them to engage and activate consumers at every stage of their customer journey, from discovering the brand to making a purchase.

1. Brand awreness and lead generation with an original one-armed bandit

The One-Armed Bandit is very much about rewards and winning. As such, it’s an effective instant winner to capture th audience’s attention and maximize engagement. The promise of a reward and the possibility of finding out whether you’ve won or not are two factors that enable the brand to gain visibility and generate new leads (via a registration form at the beginning or end of the game).

Example: Eurotunnel implements a Wait Marketing strategy (i.e. wait management), with gamified campaign aimed at drivers. Drivers could take part in the one-armed bandit game as they drove through the tunnel, after entering a code on their ticket. This captivating game enabled the company to recruit quality leads (5K new subscribers via Adictiz Ads) while reinforcing its communication with its target audience.

Eurotunnel - Instant win competitions
Eurotunnel - jackpot

2. Promoting your brand community and points of sale

Well-known to the general public, the One-Armed Bandit can be a good format for animating a brand’s community online (on social networks or on its application) as well as physically (in points of sale, via an interactive terminal). The retailer maximizes the time spent with its audience by relying on addictive mechanics and attractive prizes.

Example: For Mother’s Day, Galeries Lafayette offered a 100% winning one-armed bandit in their stores via an interactive terminal
installed for 3 days in 6 stores in France. The aim was to liven up the points of sale during the peak season. The results exceeded expectations, with in-store participation
above average. The average playing time of 1 minute 20 seconds demonstrated real interest in the animation, confirming the success of this initiative.

The one-armed bandit animation was available online via a QR code displayed in-store. This omnichannel strategy boosted audience engagement and the campaign’s reach. Allowing the brand to animate all its stores.
This co-branding operation permited to collect opt-ins for Galeries Lafayette and its partner brand, Rosemood.

Galeries Lafayette Mother's Day competitions
Galeries Lafayette - one-armed bandit online

Boost your conversion rate and generate sales by creating a One-Armed Bandit

Finally, the online One-Armed Bandit is an effective way of boosting sales and increasing conversion rates. The prizes are discount vouchers that participants can use on their next purchase. Very easy to personalize, this mechanic makes it possible to
present its products in an original way by transforming them into symbols on the slot machine reel.

Example: The Crazy Days campaign, which took the form of an One-Armed Bandit online, enabled Showroomprivé to attract customers while giving the brand high visibility during the sales period. Here, the game was used as a sales generator, with the aim of stimulating conversion through the distribution of vouchers. Showroomprivé’s Crazy Days campaign achieved excellent engagement KPIs, with 27k prizes distributed, representing as many sales opportunities on the brand’s website.

Showroomprivé - Crazy Days sales
Showroomprivé - Crazy Days

6 tips for programming a One-Armed bandit game

To achieve these strategic objectives, you need to think carefully about the design and distribution of your One-Armed Bandit online
. Here are 6 tips to boost the impact of your campaign.

1. How to customize the one-armed bandit online ?

The key to the success of an online One-armed Bandit is to personalize the mechanics so that participants can immerse themselves in the brand’s universe and associate this positive experience with the brand.

With Adictiz, you can personalize your game’s graphics,
from the backgrounds to the symbols displayed on the slot reel, not forgetting the handle (or Start button). The idea is to standardize these graphic elements to offer a consistent experience.

2. How to set up a one-armed bandit online ?

The second step is to configure the mechanics
to ensure that the game’s course meets its strategic objectives. The One-armed Bandit consists of 6 pages, to which the brand can add stages and mechanics.

It can be a homepage or a teaser page to showcase your products. But the One-Armed Bandit can also
give access to a prize draw.
Winners receive a first prize and are entered into a draw for larger prizes.

With Adictiz, you can also select :

  • The number of entries allowed (per day, week, month or over the entire campaign). We recommend a limit of one entry per day to encourage players to return to the campaign;
  • The number of prizes a player can win;
  • Number of rollers (up to 6).

The retailer can add extra stages to the game to boost its collection results. For example, it can add a push opt-in stage, or insert a customer data collection form after the game, before the participant discovers his or her prize.

3. How to manage the prizes for a Bandit Manchot instant win?

The appeal of the One-armed Bandit online lies in the prizes
. It’s therefore important to configure your campaign’s prizes. Otherwise, all users will be redirected to the “Lost” page, as there will be no prizes to be won.

Tips : prizes can be won based on the symbols displayed on the winning reel. The visuals of the one-armed bandit can match the prizes to be won.

4. What’s the checklist before sharing your One-armed Bandit?

Before publishing your campaign, it’s a good idea to run a few checks. By clicking on the game zone in the editor, you can preview the game and adjust its display (i.e. its dimensions to fit a mobile environment).

Once the Desktop and Mobile versions have been finalized, the retailer will be able to test it to check that the mechanics work. All that’s left to do is publish it on its personalized domain and
distribute it to its audience.

5. Can we take over my campaign?

Need help creating an online one-armed bandit marketing campaign?
Adictiz creative studio takes charge of all the programming for the gamified experience. From the design of the game path to the implementation of the graphic universe. We also configure the prizes and put the campaign online.

6. How to boost the visibility of your gamification campaign?

Adictiz helps brands distribute their Bandit Manchot via its Media Agency
. A dedicated team will take care of campaign design and publication. From audience targeting to tracking and optimization of Ads or emailing sequences.

Conclusion

The Bandit Manchot is the ideal format for boosting brand awareness and sales. Rely on this Instant Win to achieve your strategic objectives and energize your marketing campaigns with
our other interactive game mechanics!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

How to create an interactive digital advent calendar?

How to create an interactive digital advent calendar?

The Christmas holiday season is a crucial time for business profitability. During the last month of the year, they can achieve up to 20% of their annual sales.

One of the keys to engaging consumers during this sales period is to anticipate your campaign by multiplying contact points. in the run-up to December 24th. In fact, it takes an average of 8 interactions between a prospect and the brand before a sale is concluded.

In this article, we’ll take a look at a marketing mechanism that’s particularly relevant to Christmas campaigns. This is the Advent calendar, which allows you to multiply the number of interactions with your audience. Here we share tips for creating a memorable digital Advent calendar, as well as concrete examples to inspire you.

The mechanics of the Advent Calendar

The Advent Calendar is a particularly popular marketing tool during the Christmas season. The principle is simple: every day, participants discover a new animation through “boxes” to be opened. This can be a competition or an interactive animation such as an Instant Win, through which users can unlock free rewards and gifts.

Creating a digital advent calendar is a great way to boost your Christmas marketing campaign because, in the minds of consumers, this mechanism is directly associated with the end-of-year festivities. It’s also a great way to capture and hold your audience’s attention, by giving them a daily appointment and offering new surprises with each new slot.

What’s more, this marketing activity is ideal for animating and rewarding your customer community..
Durant les fêtes de Noël, les consommateurs sont en effet à l’affût de bons plans et réductions pour faire des économies sur leurs achats de cadeaux.
En distribuant des bons de réduction et des dotations attractives tous les jours, la marque peut fidéliser ses clients et convertir de nouveaux prospects, générant plus de ventes.

calendrier de l'avent marketing

3 tips for a successful digital Advent Calendar

Si le Calendrier de l’Avent est parfait pour animer sa communauté pendant les fêtes de Noël et multiplier les points de contacts avec son audience, cette mécanique demande aussi un travail de planification. Voici quelques conseils pour réussir son animation commerciale et tenir la cadence. 

1. Plan your content for the 25 squares of the digital advent calendar

Les marques qui choisissent ce jeu marketing pour leur campagne marketing de Noël vont devoir partager des jeux interactifs et du contenu tous les jours, du 1er décembre au 25 décembre. Il est donc important de planifier son contenu pour diversifier les animations, les mécaniques interactives et les dotations partagées à sa communauté afin de retenir l’attention des participants tout le mois de décembre. 

2. Customize animations and prizes

Le Calendrier de l’Avent sera plus efficace pour atteindre les objectifs stratégiques que la marque s’est fixée s’il est personnalisé. Cela suppose, en amont de la campagne de Noël, d’affiner sa connaissance client, en collectant par exemple des données démographiques et des préférences produits. L’entreprise pourra ainsi proposer un contenu et des récompenses ciblées, plus efficaces pour engager son audience et générer des ventes. 

3. Diversify distribution channels

To engage as many prospects and customers as possible, brands also need to think of their digital Advent Calendar as an omnichannel animation. The different Playable Marketing formats are particularly relevant in this context. The brand can engage its audience across all these channels with native animations that adapt to its website, shopping application or advertising campaigns (interactive ads).

5 inspiring examples of Advent Calendars

Passons maintenant à la pratique avec 5 exemples de marques qui ont créé un Calendrier de l’Avent digital et se sont appuyées sur ce format pour atteindre des objectifs commerciaux variés.

1. Floa Advent Calendar

Avec son opération “La boîte à cadeaux”, la marque Floa a profité du plus grand temps fort de l’année pour gagner en visibilité, tout en mettant en avant ses partenaires. L’opération a permis à la banque de recruter des leads qualifiés à embaser et retargeter toute l’année.

Grâce à des dotations attractives (Airpods, montre connectée, smartphone, champagne), elle a attiré plus de 64K participants.

Floa Advent Calendar

2. Galeries Lafayette Advent Calendar

Galeries Lafayette’s Advent Calendar game aimed to engage customers and prospects via a multi-channel campaign. By showcasing its famous Christmas windows on all its digital channels, the animation functioned as a sales generator. It also enabled the chain to capture customer data via a lead recruitment form. This data then enabled Galeries to effectively retarget its audience throughout the year.

Galeries lafayette marketing calendar

3. Ouest France Advent Calendar

Le Calendrier de l’Avent digital peut aussi être utilisé dans le marketing de la culture et des loisirs. Ici, l’objectif n’est pas de générer des ventes, mais d’inciter son audience à créer un compte Ouest France. En effet, seuls les participants disposant d’un compte pouvaient accéder au jeu et tenter de remporter des dotations attractives (séjour de vacances, électroménager et high-tech, loisirs, bons d’achats). 

La campagne a permis à Ouest France d’animer ses audiences pendant tout le mois de décembre et de recruter 81K inscrits. 

ouest france account creation

3. Carrefour Advent Calendar

Carrefour uses marketing games to enrich and qualify its database throughout the year. For Christmas, the supermarket chain has chosen to adapt the mechanics of the Advent Calendar.
Le formulaire était scindé en 2 pour optimiser les performances.
Résultat, l’animation a permis de recruter 321K inscrits dont 77 % ont rempli la totalité des données de qualification.

carrefour advent calendar

5. Kiabi Advent Calendar

Pour booster la visibilité de leur Calendrier de l’Avent, les marques peuvent aussi miser sur le cobranding. Cette stratégie consiste à nouer un partenariat avec une marque affinitaire afin de profiter de son reach et toucher une nouvelle audience. Kiabi propose régulièrement à Noël un calendrier de l’Avent en partenariat plusieurs enseignes, permettant aux utilisateurs de différentes marques chaque jour via les dotations à remporter.
kiabi advent calendar

Conclusion

Créer un Calendrier de l’Avent digital est idéal pour animer et convertir votre audience pendant les fêtes de fin d’années. Planifiez votre campagne et diversifiez vos animations de Noël pour maximiser son impact. Avec Adictiz, vous pouvez booster sa visibilité, générer plus de leads et de ventes grâce à un plan média personnalisé !

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign.

3 ideas for Christmas marketing campaigns to capture the attention of your audiences

3 ideas for Christmas marketing campaigns to capture the attention of your audiences

Christmas is a magical time when the French want to please their loved ones and themselves. Consumers are therefore more inclined to interact with brand content, especially when it inspires them to buy gifts.

For companies, Christmas represents an average of 20% of sales..
Dans certains secteurs, ce chiffre peut même monter jusqu’à 35 %.
Il est donc crucial pour elles de
create distinctive Christmas marketing campaigns to capture the attention of their audience and boost their end-of-year sales.

In this article, we’ll be sharing some ideas for interactive formats and games to help you achieve your objectives and energize your Christmas marketing campaign.

Anticipate the festive season to optimise your campaigns

E-commerce is booming. At Christmas time 75% of French people buy their gifts on the Internet.

The French are more inclined to spend online and, above all, to plan their purchases in advance so as to spread them over several months and take advantage of the promotional periods that precede this marketing high point (such as Black Friday or Cyber Monday, for example).

For brands, this means anticipating their marketing campaigns as far as possible Christmas. By planning events in the weeks leading up to the festive season, they can multiply the points of contact with their audiences, and the chances of them making purchases on their e-commerce site (or in-store).

The marketing highlights leading up to Christmas (Halloween, Black Friday, etc.) can also be excellent opportunities for collecting leads. and customer data. Companies will be able to activate them over the festive season by creating personalised marketing campaigns that are more effective in converting prospects into customers.

Speaking out in advance also allows you to position yourself before everyone else. Brands that start earlier can boost their visibility and reduce their media budget by communicating at a time when competition is less intense and consumers are less affected by ‘advertising fatigue’.

5 trends to boost your Christmas marketing campaign

To create an effective Christmas marketing campaign, it’s important to take account of your audience’s expectations, and market trends as a whole. Whether linked to advertising, marketing or new consumer habits, these trends will enable companies to capture the attention and better engage consumers during the festive season.

These include :

  • Made in France. 1 consumer in 2 would prefer local products, Made In France, for Christmas presents. As well as highlighting the provenance of their products, brands can also capitalise on this trend to offer competition prizes that are more in line with their customers’ values;
  • The end of third-party cookies and proprietary data collection. Brands need to focus on implementing zero-party data collection and opt-in tools to maintain contact with their audience and refine their customer knowledge.
  • Influence marketing remains a powerful lever for engaging communities. Consumers are sensitive to partnerships between brands and content creators. These campaigns are particularly effective in collecting leads and generating new conversions.
  • Short content is recommended to captivate your audience and communicate effectively. Companies need to take account of consumers’ attention spans and offer striking animations that will encourage users to stop scrolling.
  • Native advertising (i.e. one that respects the format and codes of the channel on which it is broadcast) is crucial to optimising your presence on social networks and on your website. It makes for a smoother, more immersive browsing experience.

3 ideas for Christmas marketing campaigns to stand out from the crowd

By capitalising on these trends to capture consumers’ attention, brands can create effective Christmas marketing campaigns, specifically targeting their strategic objectives.

To inspire them, here are 3 ideas for animations and interactive campaigns to engage and convert your audience at Christmas.

An engaging speed game to boost brand awareness

Gamification (i.e. incorporating playful elements into sales promotions) is an excellent way for brands to capture and hold the attention of consumers. One of the most effective formats at this time of year is an engaging mechanic like Tiny Wings.

This speed game was used by household appliance brand Electrolux for its ‘A Swedish Christmas’ campaign. The campaign aimed to The main aim was to highlight the company’s Swedish origins through a fun, viral game, and thus raise its profile over the festive period.

The engaging and addictive nature of the marketing game also enabled the company to capitalise on the interaction with participants to collect opt-ins. With an engagement rate of 92% and game sessions lasting an average of 1 minute and 18 seconds, this activity helped to strengthen the brand’s appeal to consumers over the Christmas period.

SFR Réunion also relied on this mechanism for its Christmas marketing campaign. Focused on lead generation, the campaign was a great success during the recruitment phase, thanks in particular to a media strategy based on native advertising.

Thanks to an attractive prize fund, the company was able to attract more than 10k new visitors. on its website. And with an average of more than 7 games played per subscriber and an average playing time of over 3 minutes, this interactive activity generated a high level of support for the brand among participants.

sfr christmas marketing competition

2. Instant win for Christmas coupons

Instant winners are also very effective during the Christmas period, when users are looking for good deals and discounts to save on their gift purchases.

The 100% winning Claw machine, for example, enables companies to distribute discount coupons to all participants. Showroomprivé.com banked on this Christmas marketing game during the festive season. 7,000 vouchers were distributed during the campaign, helping to convert prospects into customers and boosting the brand’s sales.

This animation can also be used as part of a Drive to Store campaign during the Christmas period. McDonald’s franchisees in the North of France have chosen to set up a campaign combining a Flappy and a 100% winning claw machine. These events enabled users to win discount vouchers to be used towards the purchase of a Maxi Best Of menu in participating restaurants, boosting traffic in the brand’s points of sale.

claw machine mc do christmas competition

3. An omnichannel Christmas campaign to engage consumers

It takes an average of 8 interactions between a brand and its prospect before they are ready to buy. If brands want to to boost their Christmas sales, they need to multiply the points of contact and the incentives to buy with their audience.

This is what brands can do by implementing an omnichannel Christmas marketing campaign. Companies will deploy a marketing game tailored to this marketing high point (such as the Shopping List for example) across all their communication channels. Adictiz’s customisable form can be used in engaging interactive formats across 4 distinct channels: the e-commerce site, blog articles, live shopping sessions and native advertising.

Brands will be able to engage their audience across all their channels, multiplying interactions to convert as many prospects as possible and boost their Christmas sales.

shopping list noël contest

Conclusion

To create an impactful Christmas marketing campaign, your brand can rely on engaging game mechanicsthat will capture consumers’ attention. Create differentiating brand experiences to boost your brand awareness, collect leads and generate more conversions during the festive season thanks to interactive marketing activities!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign.

Kiabi builds its lead generation marketing strategy around gamification

Kiabi builds its lead generation marketing strategy around gamification

In today’s dynamic fashion industry, Kiabi stands out for its accessible style and innovative marketing approach. The brand has implemented a strategy focused on gamification. And this via a partnership with Playable marketing solution Adictiz from 2014.

This alliance has enabled Kiabi to successfully navigate through various objectives throughout the year. We invite you to discover how Kiabi excels in achieving objectives such as lead generation, brand awareness, data collection and CRM enrichment through gamified campaigns.

Gamification at the heart of lead generation at Kiabi

Kiabi has chosen to deploy an innovative Playable marketing strategy. To meet its animation, engagement and data collection objectives. This 360° gamification strategy is built around the creation and distribution of interactive experiences.

By enabling targets to interact with content during brand highlights, Kiabi consolidates its presence and captivates its audience. This approach is not limited to capturing attention. It extends to lead generation. By encouraging sharing and virality, gamification enables Kiabi to attract leads that have an affinity with the brand, helping to establish meaningful relationships with prospects.

With the disappearance of third-party cookies, Kiabi has successfully met the challenge of <a href="https://www.adictiz.com/en/blog/why-collect-data/
” style=”color: #000000; text-decoration: underline;”>collecting first-party data
in an ethical and transparent way
. Thus providing its CRM with a qualitative and sustainable input for future activations.

We invite you to explore 3 operations launched by Kiabi. These demonstrate their mastery of playable marketing in the pursuit of their strategic objectives.

Lead generation: Kiabi’s high-performance campaigns

The impact of Kiabi Casting on lead generation

Since 2015, Kiabi has been offering an annual month-long casting operation. It takes the form of an engaging photo contest. This initiative offers its customers the chance to become the emblematic faces of upcoming collections. They are propelled to the rank of muses during an exclusive photo shoot. The aim is to highlight the value of customer loyalty. According to Kiabi, customers are more authentic and representative of the population’s diversity than traditional models.

The Casting 2024 campaign focuses on lead generation, encouraging customers to submit their photos to apply. It’s also an opportunity for participants to vote for their favorite candidates.

kiabi casting lead generation

Adictiz Ads media campaigns amplified the effectiveness of the campaign. They targeted the most sought-after profiles, such as young professionals, families and seniors, on social networks.

The results are remarkable: 1.37 million registrants with an average opt-in rate of over 50% in a total of five countries.

This initiative demonstrates how Kiabi has successfully merged engagement, qualified lead generation and advertising effectiveness.

Kiabi highlights its Kiabi Community platform with a Swiper

Kiabi Community is a community platform created by Kiabi, focusing on mutual support between Size+ women. It has been extended to include parents. The aim was to understand and meet the needs of its customers.

By joining this community, members can exchange ideas, influence product design and preview products. Their opinions play an essential role in the development of the product range. This enables Kiabi to adapt to customer expectations.

kiabi community lead generation

To promote the Kiabi Community platform, Kiabi has launched a campaign focused on concept promotion, lead generation and conversion.The Swiper mechanism was chosen to achieve these objectives.

Participants had to swipe to select their favorite looks. By entering the draw via the form, they had a chance to win Kiabi gift cards. At the end of the game, participants discovered which items had been highlighted.

The campaign raised awareness of Kiabi Community among a targeted audience. The results attest to its success, with over 14k registrations for the game, half of them via Adictiz Ads media coverage.

Kiabi qualifies its lead base

The life of a brand is built around the promotion of products or collections. With particular attention paid to the relationship with the products’ target audience. To promote its “Bienvenue Bébé” collection among young parents, Kiabi chose to interact with them through a highly attractive game: “Flip & Win”.

This experience was based on the principle of instant win. There were prizes such as baby care products to be won.

This initiative offered the brand an opportunity to get noticed and generate new leads, and to enrich its database by collecting information such as babies’ first names and ages. Thanks to this operation, Kiabi was able to help young parents prepare for the arrival of their baby, thus strengthening their loyalty to the brand.

kiabi welcome baby lead generation
kiabi welcome baby lead generation

Kiabi was able to recruit over 170,000 users to its operation, including 20% of subscribers from Adictiz Ads media campaigns. This strategy, combining lead generation and data enrichment, enabled Kiabi to qualify its audience for more targeted communications. Reinforcing its position as a brand focused on engagement and customer satisfaction.

Conclusion

Kiabi stands out in the fashion industry by adopting an innovative gamification-based marketing strategy, in partnership with playable marketing platform Adictiz. This approach has enabled the brand to navigate through a variety of marketing objectives, highlighting its expertise in lead generation, awareness building and data collection.

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

Culture and leisure sector: how can we improve the customer experience?

Culture and leisure sector: how can we improve the customer experience?

Culture is a crucial sector in France, because it helps to preserve our historical heritage and put the country on the international map. But it is also a sector that has suffered from the pandemic.

To revitalise cultural sites and experiences, and improve visitors’ experience of them, marketing gamification is an effective lever to explore. Integrating game mechanisms into areas such as leisure, culture and tourism makes the customer experience fun, interactive and memorable.

Thanks to interactive marketing experiences, visitors to a cultural venue are no longer passive spectators. They are immersed in the history of a venue or behind the scenes of a cultural movement, right from the moment they get in line. They are captivated by the world they are discovering, and are much more likely to retain the knowledge that is being imparted.

In this article, we’re going to look at the ways in which gamification can be a solution to facilitate the discovery of a heritage site or museum. We’ll explain how you can use gamification in an original way to stand out from the crowd and improve the customer experience at your venue or cultural event.

How can gamification improve our experience of culture?

Gamification, i.e. the integration of game mechanisms into an experience is not a new phenomenon. It is already used in marketing, in education and vocational training.

This is a widespread approach in cultural institutions. Which offer their visitors the chance to rediscover a place or a piece of history through gamified experiences (challenges, competitions, treasure hunts or riddles).

The aim is to use these entertaining mechanics for more than just fun. There, the aim is to educate visitors, enhance cultural heritage and improve the customer experience by making the visit more attractive (for younger visitors or those waiting in line).

As we have already seen in the marketing sector, gamification is a very interesting tool to deploy at every stage of the customer experience. It’s a great way of capturing their attention. But also to boost their engagement by multiplying the opportunities for them to interact with the brand.

But interactivity can be a powerful strategy before and after the visit. It can be used to prepare for the visit (by arousing desire or sharing relevant information in a fun way that the visitor will need afterwards). Once the experience is over, gamification becomes a loyalty-building lever, using the data collected during or before the visit, for example, to propose similar/complementary offers to visitors.

Improving the customer experience in culture: 3 use cases for gamification

In a nutshell, gamification is a way of improving the customer experience in the culture by:

  • Creating a real buzz around an experience or event (particularly online)
  • Making a museum visit more fun and memorable;
  • Enabling consumers to reappropriate cultural content;
  • Multiplying interactions between visitors themselves to federate committed communities around a cultural institution.

Whether it’s an interactive game, a treasure hunt, an augmented reality digital tour or a photo competition, culture and leisure operators have no shortage of ways to gamify and therefore improve their customer experience.

Here are 4 use cases to inspire you.

Wait marketing before a visit or cultural event

Wait marketing is based on the use of digital tools to animate an audience before the launch of a new product or in the queue at a cultural event. It is a lever particularly used in certain sectors where consumers have to wait in a waiting room (particularly in the medical world), but also in events.

The aim is to optimise the user experience before it even begins and to make the most of customers’ waiting time. This time can be used to display relevant information prior to a visit, for example; but above all, wait marketing can transform this tedious moment into a pleasant and entertaining one.

Before the visit begins, or before the artists take to the stage, the cultural institution can, for example, broadcast a quiz on a large screen. It’s a great way to keep visitors waiting while testing their knowledge and skills. by teasing out what would happen next.

For the Paris-Roubaix race, the Haut de France region set up an Outrun game to immerse participants in the heart of the sporting event.. The campaign engaged the public and recruited qualified leads by means of an entry form for a competition to win attractive prizes (goodies, etc.)

Example: improving the customer experience

Geocaching: turning a walk into a treasure hunt

Geocaching is a practice that combines the principle of treasure hunting with new technologies. It offers a unique and entertaining way to explore a territory or cultural site.

Using a smartphone and a series of clues, participants are tasked with finding ‘geocaches’ hidden along a footpath, in a neighbourhood or even in a town. This interactive game is a highly effective way of enhance the value of your location, reveal little-known or forgotten sites, and improve the customer experience.

In the tourism sector, geocaching allows travellers to collect points for the monuments they visit, or for sites observed. The more points they have, the more rewards they can receive to encourage them to return or share their experience with friends and family.

Interactive tours to attract young visitors to the museum

Interactive or augmented tours can be experienced both physically and online. In addition to a guide, visitors interact with a digital device (a smartphone or tablet for example) through which they can take part in a game.

The Royal Museum of Mariemont in Belgium, for example, has set up a tablet video game called ‘The Ferryman’. Aimed at the very young , this interactive game showcased the museum’s Egyptian collection. Children had to find hidden objects, solve riddles and complete levels. This fun format was ideal for introducing them to Egyptian mythology in a more immersive and entertaining way.

Outside museums, digital walks also combine education and fun. Mobile applications can, for example, enable visitors to take part in quizzes to find out all they need to know. The use of QR codes will also make it easier to display these interactive animations in key places. It’s an excellent way to visit without getting bored, but also to remember important information more easily.

Conclusion

Gamification and expectation marketing are two powerful levers for improving the customer experience in the culture and leisure sector. They enable you to engage your audience at every stage, from discovery to loyalty. To make your cultural venue more attractive, don’t hesitate to use our interactive game mechanics!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

Summer competitions: 3 original ways to engage your audience

Summer competitions: 3 original ways to engage your audience

Seasonality is a major challenge for brands, whatever their sector of activity. They have to adjust their marketing strategy to take account of the different needs of their audience at different times of the year.

But the summer period presents an additional difficulty: a drop in consumer attention and purchase intentions in verticals that are not directly linked to tourism/leisure.

The key to keeping customers engaged over the summer, but also to generate sales, is to understand and anticipate consumer expectations. But above all, it means offering them engaging and well-targeted brand experiences.

In this article, we explain how the summer competitions can help you overcome the main challenges of the summer period. We’ll also share some concrete examples to inspire your future campaigns.

The main challenges of summer marketing campaigns

Summer is a challenging time for many brands. Many of them see their sales fall drastically or, on the contrary, have to manage a peak in activity. Here are the main challenges they face during the summer months.

1. Attract the attention of less available consumers

Many companies experience a slack period during the summer season due to a decrease in consumer attention. They are often less available (due to holidays, travel, etc.), which has a direct impact on their interactions with brands, particularly on social networks.

During the summer months, engagement rates can drop drastically. A study by HubSpot shows that this drop can be as much as 30% during the summer holidays. It is therefore essential for retailers to adapt their marketing campaigns by offering content that is more visual, less intrusive and more fun.

2. Follow your customers on their summer travels

In summer, consumers also tend to be more nomadic, particularly when on holiday and therefore travelling to tourist areas. For brands, the challenge is to remain available, particularly online or by simplifying the delivery of their products to holiday destinations.

For some sectors, which have a good physical presence throughout the country, the challenge will also be to make these outlets visible. This is the case in supermarkets, for example, by offering geolocated promotions. Sports clubs can also offer summer passes to encourage their users to visit the establishment closest to their holiday destination, or by integrating digital services (such as an online sports application).

3. Meeting different needs during the summer holidays

One of the greatest challenges of seasonal marketing is to understand and anticipate changes in behaviour of consumers at different times of the year. For example, shoppers will be more inclined to spend on leisure activities in summer and more inclined to buy products in winter.

The products and services offered by retailers must therefore be adapted to meet these new needs. To take the example of supermarkets, brands need to take account of the fact that their customers are turning more to fresh products that are easy to eat on the move (ready-to-go).

4. The impact of seasonality on stock management

The challenges of summer marketing campaigns are not limited to companies whose sales are falling. Sectors that experience major peaks in activity can also be hit hard if they are not sufficiently prepared to meet customer demand.

A survey carried out by McKinsey & Company revealed that 70% of retailers observe an overabundance of stock outside seasonal peaks, and 40% of them believe that their stock management could be improved to better adapt to seasonal cycles.

It is therefore crucial for brands to adapt their stock management strategy in line with the seasons. This will help to avoid overstocking or stock-outs during the high season, both of which have a considerable impact on profitability, image and customer satisfaction.

3 good reasons to organise competitions in summer

To meet these marketing challenges and better engage their customers over the summer period, brands can capitalise on gamification.This strategy involves introducing fun, interactive formats (such as competitions) into its communication campaigns.

Here are 3 good reasons to adopt Playable marketing this summer and 3 inspiring examples to get you going!

1. Boost your communication and grab consumers’ attention

Summer is a time when consumers are on holiday and looking for lighter, more entertaining content. By organising a competition, brands can offer them a fun and engaging experience and capture the attention of an audience that is less receptive to traditional messages.

Competitions therefore make it possible to multiply the points of contact, even in summer, boosting the brand’s visibility organically (particularly on social networks).

Example: Showroomprivé’s Summer Trips campaign achieved its visibility objective at the height of the summer season, highlighting Parc Astérix as an attractive partner for generating leads.The results have been impressive, both in terms of participation (177K users in total) and engagement (with over 186K games played and an average session duration of 1min49).

gamification summer
showroomprivé - summer trips mobile

2. Maintain sales during a slower period

Summer can be a slow period for some industries. In this context, competitions are an excellent way of stimulating sales. Not only can the format be used to promote the summer offer in an original way (by encouraging the creation of user generated directly by users as part of a photo competition). But it’s also a way of encouraging impulse buying by distributing time-limited discount vouchers.

Example : Altarea Cogedim has launched its Summer Test campaign to energise its shopping centres during the summer sales period. This
personality test was designed to generate point-of-sale traffic and stimulate purchases by sharing personalised product recommendations. The campaign also recruited new fans, leads and opt-ins, helping to enrich the customer database and to
maximise the impact of the summer highlight.

Altarea Cogedim - personality test sales
Altarea Cogedim -sales

3. Prepare back-to-school marketing campaigns and collect valuable data

Summer competitions can also be used by brands to gather valuable information about their customers (product preference, consumption habits, budget allocated to purchases, etc.) This data can be obtained via the game mechanics themselves (in particular with a Swiper, for example) or using a form (at the start of the course to access the game or at the end of the experience to unlock the reward).

This data can then be used to prepare and optimise back-to-school campaigns and brand communications throughout the year. Using the information collected, the brand can better segment its audience and thus deliver more impactful retargeting campaigns (thanks to personalised content and offers).

Example: The Tape à l’Oeil brand has opted for a summer competition to strengthen its relationship with its customers. The choice of a fun game mechanic such as the Piñata not only boosted the brand’s visibility during the summer period. But gamification also made it possible to collect data and attract qualified leads (thanks to
an opt-in form) which the company could then retarget through an e-mailing campaign, for example.

TAO - pinata summer competition
TAO - summer competition mobile

Conclusion

Competitions are particularly relevant in summer to keep your customers engaged, boost your sales and optimise your future marketing campaigns. It’s an ideal format for the summer period, making your communication more dynamic and more fun. Discover
our marketing game formats and boost your visibility and revenue even during the summer holidays!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign