What is first-party data?

What is first-party data?

If you’re looking to collect valuable and reliable data, or are curious to find out more about first party data, then you’ve come to the right place. Find out how it can be useful to businesses and its crucial role in the world of modern marketing.

What is first-party data?

This data is collected from customers whenever they interact with a brand. By buying products or signing up to a loyalty program, for example. This information can be used to improve the customer experience on the merchant site or to send personalised offers to a database. It may include information such as name, age, telephone number or e-mail address.

Considered to be the most reliable source of data, the collection of first-party data is a highly prized objective for marketing teams.

Description of the data collection process

Collecting data, although systematic in marketing, is not trivial. We’re talking about sensitive information, but it’s also a commercial issue for companies.

The first step is to identify the data the company needs. This could be information about the location of their prospects and customers, or their age.

Once the needs have been identified, the format for collecting the information needs to be chosen. This can be a form or a survey.

First party data in digital marketing

La stratégie de collecte de données est devenue banale pour les marketeurs. En effet, le secteur du digital a pris une ampleur considérable ces dernières années et quelques abus ont été reportés. 

Respecter de la vie privée est un sujet qui touche de plus en plus d’utilisateurs. Ces derniers sont de plus en plus exigeants quant à l’utilisation de leurs données, ce qui explique la restriction récente concernant les cookies tiers sur divers navigateurs. Google a annoncé la fin de ces cookies face à la méfiance croissante des internautes. Il est donc urgent pour les marketeurs de trouver de nouvelles solutions plus respectueuses de la confidentialité des données, mais aussi de l’environnement.        

C’est pourquoi les données dites first party constituent un réel atout pour les marketeurs.

A valuable source of data

First-party data is a data collection strategy that is now very popular in digital marketing. Why ? Simply because information submitted voluntarily is qualifying data.

Thanks to customisable forms, it is possible to collect the data that brands need. Whether it’s to generate leads or to get to know your customer base better, first-party data is a valuable source of data. Collected transparently, it contains valuable and reliable information.

The role of first-party data

A stronger relationship with the customer

Getting to know your customers is the key to forging closer links and building loyalty. Offering personalised content or offers is what today’s users expect.

Participating in campaigns and voluntarily filling in information on a form provides a transparent data collection solution.

A more effective way of prospecting

Collecting first-party data enables companies to better understand their customers’ needs and preferences. However, this strategy can also identify the prospects most likely to become customers of the brand. Based on online behaviour and purchase history, companies can create target audiences for subsequent conversion. Offering personalised offers and getting prospects to spend time with the brand can make all the difference.

Better control of customer relations

First-party data collection has the advantage of being both reliable and transparent. Thanks to this strategy, companies can capture their customers’ intentions as well as any relevant information. This makes it possible to propose personalised content or offers and respond to potential customer needs. It’s an ideal way of improving the relationship between the company and its customers.

The different uses of first-party data

First party data is a powerful tool for companies and brands to better understand and target their customers. First party data can be collected from a wide range of sources, including websites, mobile applications and social networks. It is a source of data that companies can collect, analyse and exploit. This makes it easier for them to improve their products or services, their advertising campaigns and their marketing strategy. The Swiss army knife of data can be adapted to any situation!

First party data, very useful for your marketing team

First party data has become an indispensable tool for marketing teams. Data collection helps marketers to better understand customer journeys, discover the most effective communication channels and identify weak points in the customer experience. This enables marketing teams to implement more effective and profitable campaigns, while improving the overall customer experience.

This strategy is also effective for identifying market trends and preparing future collections or campaigns.

Analysing customer behaviour

En collectant les informations données volontairement par les utilisateurs, il est possible de créer des profils clients détaillés pour analyser des comportements d’achats. Les données first party incluent des informations sur les achats passés, les paniers composés sur le site marchand ou encore les commentaires laissés sur le site. 

Gràace à l’utilisation de ces données, c’est une conversation qui a lieu entre l’entreprise et sa clientèle. Les clients vous parlent et s’ils sont écoutés, vous pourrez alors les fidéliser et vous assurer que vos actions marketing soient efficaces.

Easier to improve conversion rates

Improving conversion rates is a real challenge for businesses. By using first-party data, you can distribute targeted offers to trigger purchases. Thanks to the valuable information collected upstream, you can respond to customers’ real needs.

Conclusion

In conclusion, gearing your strategy towards the collection of first-party data allows you to develop an ethical and more transparent approach. It is essential to listen to users’ concerns, while taking into account the changes on the horizon in terms of digital marketing.

This will enable companies to strengthen customer relations by learning about their preferences and purchasing intentions. What’s more, personalising offers and improving the customer experience will only improve the conversion rate!

Need advice on your first-party data collection strategy?

Gamification for the employer brand

Gamification for the employer brand

These days, it’s increasingly difficult to find qualified profiles to strengthen your teams, but also to retain talent within your company. It is therefore crucial for organisations to strengthen their employer brand, not only to boost their attractiveness to candidates, but also to better engage and retain their employees.

Gamification is a tool that can help create a strong employer brand, at every stage of the employee experience. In this article, we share with you some best practices and concrete use cases for gamifying your employer brand and responding to the HR challenges you are currently facing.

What is an employer brand?

Simply put, employer branding is the way companies present themselves to their employees. While a company’s brand image is primarily designed for and communicated to its customers, its employer brand is also aimed at its employees and the talented people who might consider joining its teams.

It is therefore an organisation’s unique value proposition
as a recruiter and an employer. An employer brand includes a range of very tangible elements, such as the conditions and benefits that the company offers its employees (salary policy, financial and intangible bonuses, etc.). But it also includes more intangible elements, such as the company culture, the values espoused by the organisation and its employees, the career prospects for both the company and its employees, etc.

The employer brand is also built around the image that the company conveys through different
communication tools (career page, LinkedIn profile, presence at trade fairs). But it is also co-constructed by all employees, past, present and future. This involves feedback that they share via their own networks or with a wider audience (on a site such as Glassdoor, for example, but also via their LinkedIn profile, etc.)

Why consolidate your employer brand?

The employer brand is a key element in a company’s ability to grow in the long term. The stronger the employer brand, the more likely it will be to attract, engage and retain the best performers in its teams.

Building your employer brand means you can :

  • Optimise your talent acquisition strategy. The employer brand helps to attract, engage and retain the most talented people. Not only will talent be more likely to apply to a company that enjoys a good reputation as an employer. But they will also be more motivated to give their best to the organisation and will tend to see themselves as long-term employees.

  • Ensure its financial stability. Recruitment is a major expense for companies. In the same way, high staff turnover and positions left vacant for too long can have a negative impact on an organisation’s profitability. The ability to attract and retain the best talent is therefore crucial to productivity and growth.

  • Consolidate your brand image. A company’s ability to offer its employees good working conditions is just as important to its customers. Consumers value responsible brands that respect people, starting with their employees.

Why gamify your employer brand?

Gamification, or the introduction of playful elements into a context not traditionally associated with games, is an excellent way of consolidating your employer brand. Here are 3 concrete steps (awareness, acquisition and retention) where this strategy can be a winner.

1. Gamification to develop an attractive employer brand

In the same way that gamification can be used by brands to raise their profile with potential customers, it is also an excellent way of capturing and retaining the attention of talented people. By introducing playful elements into its communication materials, a company can communicate more effectively with candidates and convey its values and messages in an impactful way.

Gamification offers a multitude of mechanisms for conveying information to your target audience, via an interactive quiz, for example. An interactive approach ensures that your audience will pay closer attention and retain the message better.

For example, many talented young people want to work for companies that share their values. Gamification can be used to communicating and reinforcing the employer’s unique value proposition with candidates. By opting for a Quiz or a Battle, the organisation can communicate its commitments (on work-life balance, sustainable development, diversity and inclusiveness) in a fun and memorable way.

2. Gamification to optimise your recruitment process

Gaming can also enable employers to break traditional recruitment codes. For example, organisations can attract talent by sharing gamified job offers. Instead of listing the requirements and tasks of the position to be filled, companies can use gamification to create immersive offers that highlight their internal culture and values.

By offering a personality test, recruiters can share their expectations in an original way and filter more effectively the profiles that do and don’t suit them. As well as simply standing out from the crowd, gamification is also a profitable strategy for optimising the candidate selection process. Companies can use interactive and fun formats to more effectively identify profiles that match their needs, for example through gamified assessments.

Rather than relying solely on traditional methods (such as tests or job interviews), the organisation can also offer immersive experiences (role-playing, interactive investigations such as escape games). Combined with traditional assessment tools, these enable us to measure candidates’ potential in action more accurately. But they can also be used to assess less tangible skills (such as soft skills like teamwork, empathy, creativity, etc.).

Example: The Bizzbee video competition

The Bizzbee brand proposed a simple challenge: submit your application on video, as originally as possible, and post it on the social networks to gather as many votes as possible from the Bizzbee community. The prize was a CM internship in the social media team and a great atmosphere guaranteed.

BZB challenge

3. Games as a means of engaging and motivating employees

Gamification is also a particularly effective way of engaging employees and building loyalty. In this way, employers can gamify their internal development processes, along the lines of their loyalty programmes. This system, which can include elements such as points and levels, will make it possible to offer teams greater recognition, reward them for their achievements and give them a transparent view of their career development possibilities.

Edutainment, or learning by playing, also shows the relevance of integrating gamification into vocational training.Employees gain skills while having fun, and have the feeling that they are growing with the company. But games can also be used to celebrate the organisation’s high points (anniversaries, new product launches) and to unite teams around fun experiences ( sports games, creative competitions, solidarity challenges, etc.

Example: DPD’s Catch All for the Davis Cup

DPD has set up a ‘Catch-all’ game
to engage and motivate its employees during the Davis Cup. It was a great success, with over 6,000 games played. The operation was a resounding success, with over 6,000 games played, reinforcing internal cohesion and enthusiasm around this sporting event.

DPD catch all
DPD - catch all employer brand

Conclusion

Gamifying your employer brand is an excellent way of boosting your company’s appeal and better engaging your candidates and employees. Discover
our catalogue of playful mechanisms to optimise your employer value proposition and consolidate your internal culture!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

Reinforcing corporate communication through gamification

Reinforcing corporate communication through gamification

According to a Gallup study, only 13% of employees worldwide feel involved in their work. A statistic that underlines the urgent need to improve corporate communication, both internal and external, and human interaction within organisations, particularly by adopting innovative approaches such as gamification.

Traditional methods of corporate communication are now coming up against major challenges. They are no longer adapted to new communication flows, new ways of working (notably with the rise of teleworking) or new consumer expectations of brands. This can lead to a gradual disengagement of its audience, both internally and externally, and thus to a decline in the productivity and attractiveness of organisations.

Gamification offers an effective solution to these challenges. By introducing interactive and playful mechanisms into its corporate communications, the company can better address the expectations of its various stakeholders and strengthen their attachment to the group.

Here are some tips and practical examples of how to use gamification as a tool to transform your corporate communications.

What is corporate communication?

Corporate communication encompasses all of an organisation’s communications aimed at both its internal and external stakeholders. It includes marketing campaigns aimed at the company’s customers, as well as exchanges with external partners (suppliers, investors) and, of course, employees/applicants.

Business communication is therefore a major challenge for organisations, enabling them to maintain good relations and transparent communication with all their stakeholders.

The various forms of corporate communication include :

  • Public relations: to raise your profile, strengthen your branding or improve your reputation both internally and externally;
  • Crisis communication: to manage the problems the company may encounter, reassure its partners and guarantee its future, etc.

What are the key issues in corporate communications?

Corporate communication is a major challenge for companies. It plays an essential role in all aspects of a company’s business and plays an active part in maintaining its attractiveness and therefore its profitability.

The main challenges in corporate communications include :

  • Building and maintaining a solid reputation and a strong brand identity. Corporate communications help shape the way we perceive an organisation. It helps to differentiate a brand from its competitors and therefore to strengthen its credibility with all its stakeholders.

  • Improving employee commitment and satisfaction. Internally, corporate communication fosters a good corporate culture. It enables the company to communicate its vision, values and objectives more effectively. It is therefore a good lever for mobilising and motivating your teams and strengthening their attachment to the company.

  • Managing crises and change effectively. Corporate communication is essential for managing any crisis or change likely to affect the organisation. Properly orchestrated, it can mitigate the negative impact of problems encountered by the company, reassure customers and mobilise employees to resolve the crisis or adapt smoothly to change.

  • Strengthening relationships and partnerships with stakeholders. Finally, corporate communication encourages collaboration with all our partners, from customers to suppliers and, of course, employees. It allows us to share information, but also to better understand their needs and respond to them in a timely and relevant manner.

Gamification to boost corporate communications

Gamification, or the introduction of game elements, is an excellent way of boosting corporate communications. The interactive, playful aspect of gamification enables organisations to better capture the attention of their various audiences, engaging them effectively and enhancing their brand image.

Gamification to add power to messages

Companies now have a wide range of channels for communicating with their internal and external stakeholders. They can use email, their website or application, but also social networks to transmit information to their target audiences.

The whole point of the game is to capture consumers’ attention and give these messages greater impact. The interaction and the original way in which the message is conveyed mean that the information is much more strongly and sustainably integrated.

Games also improve message retention, making them more memorable. For example, employees are more likely to remember the organisation’s strategic objectives if they are shared via a playable format such as a Quiz.

The game mechanics can also be used to apply this new knowledge in a fun way (on the ongoing transformation of the organisation or its CSR policy, for example). To do this, the company could offer a Game of Differences, a Memory game or even launch a QWL challenge.

Example: DPD’s Zero Waste Quiz

DPD offered its employees a quiz designed to raise awareness of waste reduction. The aim of the operation was to tackle this sensitive subject in a fun and light-hearted way. Thanks to this corporate communication initiative, participants could win prizes (boxes, zero waste kits), reinforcing the commitment to this internal awareness-raising campaign.

DPD - zero waste quiz - corporate communication

Promote the brand to candidates, employees and business partners

Gamification also makes it possible to offer a different kind of corporate communication and therefore to focus the attention of audiences on the company. Gamification offers the ability to make your brand more visible on the market, more attractive, but also more convincing.

Play mechanisms can therefore be used as part of internal training and employee development programmes. They can also be shared with external stakeholders (investors, partners) to promote the company’s innovations. With consumers, gamification can maximise the time spent with the brand (via a sports game, for example) and highlight its initiatives (sports or cultural sponsorship programmes, etc.).

Example: The Lidl Voyage in-house game

In order to reinforce the feeling of belonging to the brand and to highlight the travel offer, Lidl set up a Tiny Wings in 3 different universes. The campaign enjoyed high levels of engagement, with over 10k games played and an average playing time of 5min 15s.

Lidl - tiny wings travel game

Boosting stakeholder engagement

Gamification makes communication media more interactive and attractive. It encourages both employees and customers to actively participate and engage with the company’s content.

For example, animations can be used to encourage stakeholder participation in company events and initiatives. Gamified communication encourages participation in activities and stimulates the involvement and enthusiasm of participants.

Overall, gamification helps to create more playful and positive working environments. It injects pleasure and fun back into daily tasks and makes the activities associated with corporate life more enjoyable and rewarding. By offering attractive prizes, the company also helps its partners to feel valued and motivated.

Example: Lidl’s Made by you Pizza

Lidl asked its employees to create the brand’s next pizza using a voting mechanism. The activation engaged Lidl employees, who generated 21.6k votes throughout the campaign.

Lidl - pizza made by you

Conclusion

Gamification is a powerful way of boosting your corporate communications? Whether you want to communicate with your internal or external stakeholders, marketing games are extremely effective at capturing attention and engaging with your brand. Discover our interactive gamification mechanisms and tailor them to your corporate culture and strategic objectives!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

What is influencer marketing? Benefits, techniques

What is influencer marketing? Benefits, techniques

In a context where consumers are constantly exposed to promotional messages, brands need to redouble their creativity to engage their audience and stand out from their competitors. Influencer marketing offers many effective ways of doing this.

To the question of what is influencer marketing? The first obvious answer is that this digital strategy is unavoidable. According to a recent study, the global influence market is now worth more than 16 billion dollars. Et collaborer avec des créateurs de contenu est donc un levier indispensable pour humaniser sa marque, créer une connexion authentique avec son public et toucher une audience plus large.

However, this strategy also presents a number of challenges. Influencer marketing is constantly evolving to meet consumers’ expectations of proximity and interaction. But it also needs to equip itself with more powerful tools to better measure the performance of campaigns and personalise them as much as possible.

Gamification, the integration of playful elements into influencer marketing, is an excellent way of meeting these challenges.. Dans cet article, on s’intéresse donc aux avantages de cette stratégie et aux différents outils interactifs pour en booster les performances.

What is influencer marketing?

Influencer marketing is a strategy in which brands collaborate with content creators, mainly on social networks. Influencers are personalities who have managed to build up an online audience, generally by specialising in a particular content niche and creating links with their followers.

This closeness to their audience and ability to create native content on social networks are two particularly strategic levers for companies. By co-creating campaigns with influencers, brands can reach a wider audience that is potentially interested in their products or services. Content creators also act as ambassadors, embodying the brand and its values, giving it an image that is more authentic and closer to its audience.

An integral part of any influencer marketing strategy is therefore to identify content creators whose interests, tone and values are close to those of the company (as in a co-branding strategy). In this way, companies can ensure they are reaching the right audience, maintaining consistency in their communications and highlighting their world and value proposition.

The benefits of influencer marketing for brands

Influencer marketing can be an incredibly powerful marketing tool for brands, whatever their reputation, sector of activity or objectives. According to a recent report on the subject, almost half of consumers (49%) make a purchase at least once a month after being exposed to influencer publications. And almost all shoppers (86%) say they make a purchase following recommendations from a content creator at least once a year.

The main reasons for influencer marketing include :

Increase brand awareness

Working with influencers enables companies to reach a wider, highly qualified audience. By sharing campaigns about a brand, content creators help to raise awareness of the brand among new people or improve its image. This is how, for example, influencer Léna Situations has modernised the image of the Jennyfer brand.

Target the audience for your marketing campaigns more effectively

Influencer marketing helps brands to precisely target their audience. The key is to work with a creator whose community matches the characteristics (demographic or behavioural) of the company’s target audience. So it’s an excellent way of ensuring that your message reaches the right people and is delivered in a way that resonates with your audience (making the campaign more impactful).

Achieve higher conversion rates

Social proof is a powerful conversion factor. Consumers are more likely to buy a product if it has been recommended to them by someone they trust (and not by the brand itself, through traditional advertising). What’s more, influencers have mastered the codes of content creation on social networks. As a result, their publications are better integrated into users’ news feeds, making them more likely to capture their attention and generate conversions.

Create a more authentic and trusting relationship with your audience

Influencers also enable brands to humanise their communications and create a more authentic connection with consumers. They will create credible content that will enable their followers to better understand their brand. identify the strengths of a product or service and the different ways in which it can be used. Their shared experience, which is less formatted and more spontaneous, is also more likely to generate trust (and therefore conversion and loyalty) than a traditional promotional campaign.

benefits of influencer marketing

How to gamify influencer marketing campaigns

Le marketing d’influence est une stratégie puissante pour atteindre et convertir son public cible. Mais c’est aussi devenu une arène publicitaire ultra compétitive dans laquelle les marques doivent redoubler d’efforts pour convaincre les créateurs de collaborer avec elles et capter l’attention de leurs abonnés. 

La gamification en marketing est un levier qui permet de booster les performances d’une campagne de plusieurs manières. Cette technique peut par exemple être utilisée pour motiver les influenceurs et valoriser leur contenu. Les entreprises peuvent ainsi gamifier leur programme d’influence (ou d’ambassadeurs) de la même manière qu’un programme fidélité. Les créateurs qui génèrent le plus de vente peuvent ainsi cumuler des points, atteindre de nouveaux paliers et bénéficier d’avantages spécifiques (goodies, une commission plus élevées sur chaque vente, des accès aux backstages de la marque). 

Exemple recrutement gamification

Mais la gamification permet surtout de capter plus facilement l’attention des audiences et de stimuler leur engagement. En créant des campagnes plus ludiques, sous forme de concours créatifs ou de jeux marketing, les entreprises et les influenceurs peuvent en effet encourager les utilisateurs à interagir avec eux et booster la viralité de leur contenu.

Les mécaniques jouables propres à la gamification sont aussi un excellent moyen d’augmenter les interactions des abonnés avec la campagne. C’est donc un puissant levier pour collecter plus de données zéro-party et ainsi mieux comprendre les besoins et attentes de son audience. A partir de cette data, l’entreprise pourra ensuite créer des campagnes encore plus personnalisées, et donc beaucoup plus engageantes !

Conclusion

Gamification is an excellent way of creating even more effective influencer marketing campaigns. To engage the creators you work with and their audience, don’t hesitate to integrate interactive mechanisms into your content. Discover our catalog of marketing games and boost your influencer strategy!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

Gift cards and gamification, boosting customer engagement

Gift cards and gamification, boosting customer engagement

Brands are constantly looking for marketing levers to engage and convert their audience. Gift cards are one of the most popular tools for boosting brand awareness and encouraging purchases or repeat purchases.

They are widely adopted by retailers, from fashion to restaurants, not forgetting supermarkets. However, gift cards are also used by smaller brands to engage their audience. They are all the easier to mobilise as part of an omnichannel customer experience. They can be physical or digital.

In this article, we’ll be sharing how to strenghten your relationship with your audience using gift cards. We’ll explore ways of gamifying a gift card program and making the experience interactive and engaging.

The explosion of gift cards as a mtehod of payment

In 2024, brands reported an increase of almost 25% in gift cards purchases. Gift cards are no longer reserved for the festive season, when they are given as Christmas presents. It is now becoming more widespread during high points such as sales, Black Friday, Mother’s Day and Valentine’s Day (when consumers want to give pleasure or treat themselves).

Another new development is the dematerialisation of gift cards. Long confined to physical shops, they are now exploding in e-commerce. According to a Global POS analysis, the average value of gift cards activated on the web has riser from €50.73 to €59.56 in 12 months, an increase of 17.42%!

For consumers, they are becoming the preferred method of payment, both in retail and online. The distribution of market shares remains equivalent, with fashion leading the way in terms of usage. Nevertheless, we are seeing an increase in purchases made using this methods of payment during the sales period, demonstrating the growing importance of gift cards in consumer habits.

What are the advantages of gift cards for brands?

As well as being popular with shoppers, gift cards also offer benefits for brands. Theses include:

A significant increase in revenues

Gift cards are an opportunity for brands to increase their sales. This is an advance payment that is not always used by its holders. According to CEB TowerGroup, 10% of gift card balances remain unused, which represents a considerable margin. In one year, a brand like Starbucks can make a profit of 1 billion dollars from unused gitf cards. Buyer who use these cards generally spend more than the initial amount,increasing the company’s revenues. 61% of consumers who opt for this payment method spend more than thier balance.

An opportunity to acquire new customers

Many of the customers who buy a gift card are new customers. It is therefore a lever of brand awareness, which capitalise on recommendations to boost visibility. Overall , gift cards reduce acquisition costs. The brand takes advantage of the visibility and traffic of other brands to raise its profile by placing its gift cards in a distribution network (or on platforms such as my gift card).). C’est d’autant plus efficace quand elles sont affichées à côté de celles d’entreprises comme Amazon ou Netflix.

A lever for customer retention and loyalty

Gift cards improve the shopping experience by offering consumers greater flexibility. They benefit from greater flexibility of choice, and the dematerialisation of cards simplifies their use. This tool can also be a way of strengthening the loyalty program and make it stand out from the crowd. By sending them to customer who cross a threshold (or number of loyalty points), brands can increase the repurchase rate. It’s a way of strengthening the relationship with our most committed customers by rewarding them with an e-card.

A tool for collecting customer data

The use of gift cards enables retailers to improve their customer knowledge. They are able to track purchases and collect data (the time between the purchase of the card and its use, the amount of the purchase, the products or services purchased, etc.).

Dematerialised gift cards, sent via an email campaign (as part of a loyalty program), can be used to refine these analyses.. L’entreprise peut suivre le parcours client et calculer son ROI.

Galeries Lafayette - Gift card give away

How to gamify gift cards to boost buyer engagement

While the gift card is a tool for expanding and engaging its audience, it remains a competitive arena. To stand out from the crowd, brands can enhance the experience by opting for gamification. Gamification strengthens the interaction between the company and the consumer, through playable formats and attractive rewards. In the context of a gift card program, this can take the form of:

 

  • Interactive promotional campaigns. Playable Marketing is an excellent way of boosting visibility and encouraging audiences to buy gift cards. the brand can launch a gamified campaign on social networks in order to generate leads and acquire new clients. Le format du contests increase the virality of the campaign and makes it more attractive.

  • Gamified rewards: shoppers can increase the value of their card or unlock rewards (free goodies, free delivery) by taking part in a marketing game or challenge. The brand can integrate a QR code into its gift card, taking consumers to a winning instant to encourage them to buy one.

Conclusion

Gift cards are all the rage, both in-store and online. They’re ideal for raising your brand’s profile and engaging your audience. To make them more attractive and generate more sales, gamify your shopping experience with our interactive mechanics!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

Our advice for a successful interactive campaign

Our advice for a successful interactive campaign

Every marketing plan, whatever the sector, begins by defining its objectives. These can be many and varied: raising awareness of your offer, increasing sales, etc. To achieve theses objectives, it is customary to plan several marketing campaigns of various kinds throughout the year. here, we’re going to take a look at marketing gamification.

Interactive advertising campaigns stand the best of time, thanks to their many advantages: variety of mechanics, great capacity for personalization according to objectives, and ease of distribution. But to achieve ten times the performance of more standard campaigns, it’s important to be aware of a few essential best practices.

Here are 8 tips for a successful interactive campaign, from conception to delivery to audiences.

 

1. Choose the right game mechanics

Marketing gamification brings together a number of techniques, which can be adapted to suit your needs. From simple forms to more elaborate scenarios, the possibilities are endless! Here are a few examples of concepts:

  • Animation, qualification: to capture the attention and spend time with your audience while standing out from the crowd, you can offer a score-based competition. The aim is to achieve the best possible result to enter a prize draw. It is also possible to offer a quiz to raise awareness and qualify participants.
  • Lead generation and conversion : to maximise conversions, it’s possible to offer an animation that lets audiences find out immediately if they’ve won a coupon. The game mechanics that work best are the wheel of chance, scratch cards and the one-armed bandit.
  • Product preference, data collection (first-party, behavioral): there’s nothing like a shopping list (the participant chooses their favorite product form a gallery) to gather valuable information about potential customers. They are then redirected to the product page on the website.

Each mechanism must be adapted to the brand’s universe and image.

2. Optimize the entry form

The entry form is at the heart of the system. In today’s context (cookieless world), it makes it possible to collect first-party data while rewarding visitors for their participation.

To ensure qualified data collection, there are certain principles that need to be respected if you are to achieve your objectives, particularly in terms of volume. A visitor’s attention span depends on the balance between the information you are prepared to provide and the result (gain) you hope to achieve. The form must therefore be sufficiently complete, but care must be taken not to overload it.

A few practical tips:

  • 1 field (email): better transformation, but no qualification
  • 2 to 3 fields: the form is optimised, with a conversion rate of around 70% and a good level of qualification
  • More than 5 fields: the form is poorly optimised and has a 50% chance of converting. Visitors will leave before taking part. To gather more information, it is advisable to add a 2nd qualification form a little further down the site.

3. Adapt the look of the operation to its universe

The packaging of the operation is also central to its success. Graphic designs must be adapted to the brand universeThe main elements highlighted on the first screen should be the prizes you can expect to win if you take part.

Different platforms offer different levels of customization, depending on the ressources and knowledge available. Some platforms offer time-saving graphic design and configuration services. Others also offer pre-configured templates taht you simply need to adapt.

4. Choose attractive endowments

Endowments to attract visitorsand encourage them to get involved. It is very important to choose these and to highlight them in the communications surrounding the operation.

High-tech prizes always work very well with target groups, but depending on the context, you may want to opt for gifts that are consistent with the brand’s universe (offering a product range for a launch, for example).

In the case of instant wins, it is preferable to offer smaller prizes that will boost conversion, such as discount vouchers, gift vouchers, free delivery, etc.

Gamification and endowment
endowment gamification guide

The interactive campaign is ready. But in reality, only part of the work is finished. Most of the effort has to be devoted to the dissemination part, to be able to hope for a high-performance ROI. This has an impact on costs, which are higher for distribution than for configuration. We take a look at the best practices for each of the following areas mode of distribution.

A quick reminder before we start: an interactive campaign can be cross-channel. Cela veut dire qu’elle peut techniquement être diffusée partout, soit via une url (partagée ou cliquable), soit intégrée à une page web par exemple.

5. Spreading your interactive campaign with outbound marketing

The operation can be announced in advance of its launch (teasing) to maximise traffic the day it starts. It’s very important to maintain regular communication throughout the campaign. At the end of the game, it’s important to keep in touch with the new leads collected, thanking them for their participation and congratulating the winners.

The outbound marketing of a campaign differs accorindg to the objectives pursued. To generate traffic to a website or in-store (drive to sotre), for example, we communicate via emailing sequences and/or posts on social networks. Vouchers can also be added, to be won and redeemed online or in-store. Resulst in terms of generating qualified leads is even more effective via social networks such as Facebook and Instagram.

6. Showcase your campaign on your website

The inbound marketing is all about offering visitors content that allows them to engage freely (by sharing their data or buying a product, for example).

In the field of gamification, the home page banner of a website is a format that works very well. It catches the eye and makes people want to take part. The visitor attention span on a site is lengthened, which is a key factor in capturing leads. It also helps to shed light on a particular offer or product.

interactive competition

7. Boost performance through media coverage

In order to achieve satisfactory results from a campaign, the choice of media coverage is inevitable. The first step is to give visibility, then the possibility to better control the volume of impressions, clicks and leads expected. As a result, media coverage accounts for a large proportion of the total budget for the operation.

Here are a few best practices for optimised, high-performance media creatives:

  • Highlighting the name of the operation, the prizes and the swipe up for stories.
  • Light background
  • Text elements smaller than the visuals, and above all lighter (no more than 20% of the ad)
  • Do not display endowment amounts or your advertisement will be rejected

Here are some good media practices in general:

  • Customise targeting according to criteria such as age, interests, fans, subscribers, lookalike audiences, etc. You can exclude lists from your database if necessary.
  • AB testing on targeting, graphics, content and creative
  • Daily analysis of campaigns to optimise them and boost performance in line with results
  • Place a tracking pixel via the solution chosen to set up the campaign. This identifies the transactions made on a website via the campaign participants. This is a highly effective way of measuring the sales generated by the campaign and calculating ROI.

    8. Capitalize on data activation to boost ROI tenfold

    By capitalizing on the data collected, it is possible to send personalized promotional offers all year round during future targeted actions. Capitalizing on collected proprietary data boosts campaign ROI tenfold. Solutions generally include CRM tools integrated in a 100% personalized way with your own CRM tools, for immediate, automated reactivation (targeted advertising based on product preferences).

    To conclude, it is important to remember that 80% of the work on your interactive campaign lies in preparing the distribution plan. In a nutshell: without a distribution plan, there’s no data, and therefore no results. Would you like to find out more about our solutions for creating and distributing interactive marketing campaigns?

    In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign