Gamification marketing: adapting mechanics to each target

Gamification marketing: adapting mechanics to each target

Long perceived as targeting a young audience, gamification in marketing is still subject to stereotypes. Yet, marketing campaigns that include interactive elements see an increase in user engagement of 100 to 150 % compared to traditional approaches. A figure that shows the potential of this lever for all marketing targets.

Game-based marketing is now recognized as a powerful tool for activation, engagement, and loyalty. But to effectively reach each segment, the challenge is to adapt campaigns to the marketing target you want to reach.. Storytelling, mechanics, visuals, rewards: each element can be designed according to the expectations, habits, and barriers specific to each consumer category and industry sector.

This article provides you with the keys to adapt a gamification strategy to different profiles. The goal: activate the right lever, at the right time, for the right audience.

Why gamification works for all marketing targets

Contrary to popular belief, gamification marketing is not only aimed at young people or the general public. Many premium brands, B2B companies, and those targeting seniors now use gamification to boost engagement. Indeed, the effectiveness of this approach, regardless of the audience, lies in its ability to engage universal cognitive mechanisms.

First, the game captures attention. In a content-saturated environment, capturing interest becomes a challenge. However, playful mechanics activate the brain’s reward system, especially through dopamine, which boosts motivation and enhances focus. This neurological activation explains why gamified content holds attention longer than traditional formats.

Beyond attention, this approach stimulates curiosity. It introduces an element of mystery and interaction, two factors that boost user interest and enable interactive formats to outperform traditional advertising content.

In addition, Playable marketing helps generate positive emotions.. According to a TalentLMS study, 83% of users feel more motivated when a process includes playful elements. These emotions promote memorization and brand attachment.

Lastly, such experiences encourage action. Whether it’s completing a form, visiting a point of sale, or sharing an offer, interactive mechanics multiply conversions. Gamification is therefore not just a simple distraction or a tool for brands to diversify their content. It is a powerful engagement driver, provided it is tailored to the targeted marketing audience.

In summary, gamification marketing is effective thanks to the following elements:

    • Capturing attention (through reward and dopamine)

       

    • Stimulating curiosity (mystery and interaction)

       

    • Generation of positive emotions (motivation and attachment)

       

    • Incentive to action (increased conversions)

A gamification marketing strategy tailored to each audience

Not all marketing targets play for the same reasons. Some audiences, often considered less receptive to gaming (seniors, high-income professionals, B2B), can still be fully engaged with the right levers.

The challenge is to understand their specific expectations and adapt the game mechanics accordingly.

Through concrete examples, we will demonstrate that gamification knows no age, status, or industry.

1. Gamification for seniors

Often seen as distant from digital technology, seniors are wrongly considered to be unreceptive to game mechanics. However, their appetite for useful, simple, and interactive content makes them a perfectly targetable marketing audience through gamification, provided the experience is adapted. Clarity, accessibility, and usefulness should guide the design of gamified campaigns aimed at seniors.

The example to follow: Christine Laure

The ready-to-wear brand launched a game called “Vote your shopping list” aimed at its predominantly senior female customers. The goal: to engage the community in selecting the products to highlight, while gathering information about their preferences.

Result: over 28,000 registered participants, with half taking part in the voting. An effective campaign to engage this target audience, refine product recommendations (and enrich the brand’s CRM), as well as strengthen brand loyalty.

christine-laure-game-marketing-targets
christine-laure-game-marketing-targets-mobile

2. Gamified B2B marketing

Often seen as too serious for gaming, the B2B target is nevertheless an audience receptive to gamification. Indeed, decision-makers are often overwhelmed. To capture their attention, Playable marketing can inject emotion into campaigns that are often too rational and help improve the memorization of the advertising message.

A well-designed mechanic helps stand out while collecting qualified data.

The goal: to add value at every step. Playful content (shared, for example, through a serious game) should enrich thinking, simplify the discovery of a service or solution, and refine the diagnosis of needs.

Key takeaway:

  • The approach must remain understated and premium in style.
  • The game must serve a clear objective: lead nurturing, qualification, or appointment scheduling.
  • The call-to-action must be naturally integrated into the playful journey.
legrand-celiane-game-marketing-targets
legrand-celiane-game-marketing-targets-mobile

3. Reaching premium targets through Playable marketing

Often seen as less receptive to gaming, the premium target primarily expects experiences consistent with luxury standards : exclusivity, elegance, sophistication. To engage this audience, gamification must prioritize subtlety over excess.

Immersive formats that emphasize storytelling or stimulate curiosity help increase memorization while respecting brand image expectations. Here, the game offers access to exclusive rewards to extend the brand experience.

The example to follow: Moser & Cie

Moser & Cie has designed a digital campaign in the form of a playful quest.
Internet users had to find clues hidden on the site to answer an exclusive quiz.
The result: a high rate of engagement and an enriched database of qualified users attracted by the brand’s unique universe.

moser-cie-game-marketing-targets
moser-cie-game-marketing-targets-mobile

4. Institutional marketing with a gamification twist

Institutional marketing is often seen as too serious to incorporate gamification elements. However, gamification helps humanize communication and engage audiences that are often less receptive.

By adapting the mechanics to educational content, it is possible to make knowledge more accessible and even raise awareness about complex or sensitive topics.

Local authorities can, for example, rely on serious games such as educational quizzes or simulations to raise awareness within their community about waste sorting or risky health behaviors. In addition to conveying valuable information, the game also becomes a data collection lever that allows the organization to better understand its audience and needs.

club-med-game-marketing-targets
club-med-game-marketing-targets-mobile

How to tailor a gamified campaign to your marketing target

No magic formula: success relies on strategic adaptation to each marketing target. Here are the key elements to adjust to maximize the performance of a playable campaign depending on the audience you want to reach:

Identify the specific barriers and expectations of the marketing target.

Each audience has its own specific barriers and expectations that must be identified beforehand. For example, some targets prioritize simplicity, while others focus on interactivity or social engagement. The choice of mechanics should address these specificities to maximize the impact of the gamified campaign.

Choose mechanics suited to the audience profile.

Simplicity for seniors, challenge for high-income audiences, immediate rewards for families. A platform dedicated to gamification such as Adictiz will make it easier to personalize the message, visuals, and game journey.

    Adapt the advertising message and tone

    The advertising message must speak the language of the target, with an appropriate tone and content. A B2B audience expects useful or value-driven content; a younger audience prefers a more friendly tone focused on shared values.

    Carefully time the release

    The right timing is also a key factor to effectively engage your marketing target. Launching a campaign at the right moment enhances its relevance and audience receptiveness. For example, it should coincide with a strategic peak period (commercial event, product launch) or follow seasonality (back-to-school, summer holidays, etc.)

    Simplify the game journey as much as possible

    Finally, the game journey should remain smooth and simple to avoid any frustration. Intuitive design and clear rules make participation easier and increase conversion chances, especially for audiences less comfortable with digital.

    The power of the game lies in its ability to adapt. A tailored approach transforms gamification into a powerful marketing lever. The challenge is to personalize each playable experience according to the expectations and behaviors of your audiences. Discover Adictiz’s solutions and activate each marketing segment with precision, creativity and efficiency.

    In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

    How do you organise in-store competitions?

    How do you organise in-store competitions?

    Despite the growth of e-commerce, physical stores remain a strategic point of contact. to engage your customers and prospects. In-store competitions not only attract traffic, but also Create a memorable experience, build loyalty, and enrich your CRM with high-quality first-party data.

    In this article, we detail the advantages, effective mechanics and best practices for organising competitions that have a real impact on business.

    Why offer in-store competitions

    A competition is a form of entertainment organised by a company or organisation. with the aim of attracting people’s attention to your products or services. We’ve already talked a lot about online competitions, which take place on digital communication channels. But interactive animation can also be adapted to retail and organised at physical points of sale.

    Grab customers’ attention with an in-store competition

    In an increasingly competitive environment and in the face of more demanding consumers, shops need to redouble their inventiveness to stand out from the crowd and win consumer loyalty.

    When a chain sets up an in-store competition, it has a better chance of attracting customers and prospects, if only because consumers rarely say no to the chance to win a free gift or take advantage of discounts on their purchases. This is especially true in times of inflation, when buyers are more careful about what they spend.

    Organising an in-store competition is also an excellent way to stand out from the crowd and create excitement in its points of sale. Passers-by who haven’t necessarily heard of the brand will be curious to find out what’s going on and will be more likely to push open the doors of the boutique.

     

    Lead recruitment guide

    Boosting buyer engagement and retention through point-of-sale marketing

    There’s nothing more frustrating than a prospect walking into your shop, browsing the shelves and leaving without having bought anything. For salespeople, however it’s difficult to interact with consumers without falling into ineffective commercial tricks such as asking them if they need help or advice.

    In-store competitions are a simple and effective way of creating positive interactions with customers. Shoppers do not feel that the brand’s staff are trying to make them consume, since the aim of a marketing game is to win them gifts or other rewards. The link that is created between the brand and the buyer is therefore not a transactional one, but one that establishes a more authentic and lasting relationship.

    By using game-based mechanisms (such as collecting points with every purchase, searching for a mystery item in shop or discovering a surprise discount on their till receipt), retail competitions also encourage customers to return to the shop or to continue interacting with the brand on its digital channels.

    The competition can be launched online (on social networks, for example), but participants can also be invited to visit the shop to claim their price. This marketing leverage enables you to consolidate your customers’ multi-channel purchasing journey and to strengthen the relationship between consumer and brand over the long term.

    Getting to know your customers better

    A brand’s growth and performance depend to a large extent on its ability to meet its customers’ expectations. And that means gathering first-party data on its core target in order to better understand its desires, consumer trends, budget, etc. In-store competitions are an excellent way of gathering this data.

    Motivate your sales teams with an internal competition

    In-store workplace competitions can also be part of a company’s internal strategy, helping to motivate its sales force. Some brands organise them for their employees in order to create healthy competition between their different sales outlets. The shop with the best sales figures, for example, will be rewarded with bonuses or gifts.

    The different types of in-store competitions

    Depending on the brand universe, target audience and budget, companies wishing to organise an in-store competition can choose from a range of different approaches.

    Here are some ideas for in-store competitions to inspire you.

    Random drawing at the checkout or at the point of purchase

    The best-known in-store competition is undoubtedly a random drawing in-store. The principle is simple. Once they have made an in-store purchase, the brand’s customers will automatically be entered into a random drawing and will find out if they have won directly on their till receipt.

    The brand can also integrate a marketing game application (such as a wheel of fortune or a one-armed bandit) directly into its shopping terminals.

    Not only is this mechanism very simple to put in place. It also naturally encourages consumers to return to the shop to maximise their chances of winning.

    interactive terminals

    In-store interactive games

    In-store interactive marketing is an even more effective way of engaging customers, as it directly invites them to take part in a game based around the brand’s products or services.

    The conditions for participation are no longer limited to making a purchase in the shop, but rather to taking part in a contest (makeover, drawing, etc.), searching for a mystery item on the shelves or correctly answering the questions in a quiz on the history of the brand.

    Omnichannel competitions

    The whole point of the marketing game is that it makes it easy to build bridges between your different communication and distribution channels. It’s easy to attract your online community or e-commerce site customers to your shop with a competition.

    The principle is simple: the brand shares the rules of its competition via a publication on social networks, but the conditions for taking part or collecting the prizes on offer are to visit the shop.

    Conversely, an in-store interactive game (such as a photo competition using the brand’s products) can enable the company to grow its online audience and generate UGC. To do this, simply invite participants to share their photos on social networks using a hashtag created specifically for the occasion.

    In-store competitions are an effective way of attracting, engaging and retaining shoppers. Discover all the Adictiz interactive formats that can be easily integrated into your in-store shopping experience!

    FAQ: in-store competitions

    What are the advantages of an in-store competition?
    They help attract traffic, engage customers, build loyalty, and collect useful data for CRM.

    What types of competitions can be organised in shops?
    Prize draws, interactive terminals, wheels of fortune, quizzes, creative challenges, or omnichannel games combining digital and physical elements.

    How to effectively collect data through a competition?
    Request a minimum amount of relevant information (email address, preferences, loyalty card number), offer a double opt-in if necessary, and store the data directly in your CRM for marketing purposes.

    How can participant engagement be maximised?
    Use gamification, offer attractive rewards, simple and fun mechanics, and communicate about the promotion via all available channels.

    Do in-store competitions have to comply with regulations?
    Yes, they must comply with applicable legislation (GDPR for the collection of personal data, rules on games and lotteries) and ensure that participants give their clear and voluntary consent.

    Gamification for the employer brand

    Gamification for the employer brand

    These days, it’s increasingly difficult to find qualified profiles to strengthen your teams, but also to retain talent within your company. It is therefore crucial for organisations to strengthen their employer brand, not only to boost their attractiveness to candidates, but also to better engage and retain their employees.

    Gamification is a tool that can help create a strong employer brand, at every stage of the employee experience. In this article, we share with you some best practices and concrete use cases for gamifying your employer brand and responding to the HR challenges you are currently facing.

    What is an employer brand?

    Simply put, employer branding is the way companies present themselves to their employees. While a company’s brand image is primarily designed for and communicated to its customers, its employer brand is also aimed at its employees and the talented people who might consider joining its teams.

    It is therefore an organisation’s unique value proposition
    as a recruiter and an employer. An employer brand includes a range of very tangible elements, such as the conditions and benefits that the company offers its employees (salary policy, financial and intangible bonuses, etc.). But it also includes more intangible elements, such as the company culture, the values espoused by the organisation and its employees, the career prospects for both the company and its employees, etc.

    The employer brand is also built around the image that the company conveys through different
    communication tools (career page, LinkedIn profile, presence at trade fairs). But it is also co-constructed by all employees, past, present and future. This involves feedback that they share via their own networks or with a wider audience (on a site such as Glassdoor, for example, but also via their LinkedIn profile, etc.)

    Why consolidate your employer brand?

    The employer brand is a key element in a company’s ability to grow in the long term. The stronger the employer brand, the more likely it will be to attract, engage and retain the best performers in its teams.

    Building your employer brand means you can :

    • Optimise your talent acquisition strategy. The employer brand helps to attract, engage and retain the most talented people. Not only will talent be more likely to apply to a company that enjoys a good reputation as an employer. But they will also be more motivated to give their best to the organisation and will tend to see themselves as long-term employees.

    • Ensure its financial stability. Recruitment is a major expense for companies. In the same way, high staff turnover and positions left vacant for too long can have a negative impact on an organisation’s profitability. The ability to attract and retain the best talent is therefore crucial to productivity and growth.

    • Consolidate your brand image. A company’s ability to offer its employees good working conditions is just as important to its customers. Consumers value responsible brands that respect people, starting with their employees.

    Why gamify your employer brand?

    Gamification, or the introduction of playful elements into a context not traditionally associated with games, is an excellent way of consolidating your employer brand. Here are 3 concrete steps (awareness, acquisition and retention) where this strategy can be a winner.

    1. Gamification to develop an attractive employer brand

    In the same way that gamification can be used by brands to raise their profile with potential customers, it is also an excellent way of capturing and retaining the attention of talented people. By introducing playful elements into its communication materials, a company can communicate more effectively with candidates and convey its values and messages in an impactful way.

    Gamification offers a multitude of mechanisms for conveying information to your target audience, via an interactive quiz, for example. An interactive approach ensures that your audience will pay closer attention and retain the message better.

    For example, many talented young people want to work for companies that share their values. Gamification can be used to communicating and reinforcing the employer’s unique value proposition with candidates. By opting for a Quiz or a Battle, the organisation can communicate its commitments (on work-life balance, sustainable development, diversity and inclusiveness) in a fun and memorable way.

    2. Gamification to optimise your recruitment process

    Gaming can also enable employers to break traditional recruitment codes. For example, organisations can attract talent by sharing gamified job offers. Instead of listing the requirements and tasks of the position to be filled, companies can use gamification to create immersive offers that highlight their internal culture and values.

    By offering a personality test, recruiters can share their expectations in an original way and filter more effectively the profiles that do and don’t suit them. As well as simply standing out from the crowd, gamification is also a profitable strategy for optimising the candidate selection process. Companies can use interactive and fun formats to more effectively identify profiles that match their needs, for example through gamified assessments.

    Rather than relying solely on traditional methods (such as tests or job interviews), the organisation can also offer immersive experiences (role-playing, interactive investigations such as escape games). Combined with traditional assessment tools, these enable us to measure candidates’ potential in action more accurately. But they can also be used to assess less tangible skills (such as soft skills like teamwork, empathy, creativity, etc.).

    Example: The Bizzbee video competition

    The Bizzbee brand proposed a simple challenge: submit your application on video, as originally as possible, and post it on the social networks to gather as many votes as possible from the Bizzbee community. The prize was a CM internship in the social media team and a great atmosphere guaranteed.

    BZB challenge

    3. Games as a means of engaging and motivating employees

    Gamification is also a particularly effective way of engaging employees and building loyalty. In this way, employers can gamify their internal development processes, along the lines of their loyalty programmes. This system, which can include elements such as points and levels, will make it possible to offer teams greater recognition, reward them for their achievements and give them a transparent view of their career development possibilities.

    Edutainment, or learning by playing, also shows the relevance of integrating gamification into vocational training.Employees gain skills while having fun, and have the feeling that they are growing with the company. But games can also be used to celebrate the organisation’s high points (anniversaries, new product launches) and to unite teams around fun experiences ( sports games, creative competitions, solidarity challenges, etc.

    Example: DPD’s Catch All for the Davis Cup

    DPD has set up a ‘Catch-all’ game
    to engage and motivate its employees during the Davis Cup. It was a great success, with over 6,000 games played. The operation was a resounding success, with over 6,000 games played, reinforcing internal cohesion and enthusiasm around this sporting event.

    DPD catch all
    DPD - catch all employer brand

    Conclusion

    Gamifying your employer brand is an excellent way of boosting your company’s appeal and better engaging your candidates and employees. Discover
    our catalogue of playful mechanisms to optimise your employer value proposition and consolidate your internal culture!

    In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign