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Responsible marketing and gamification: challenges and solutions

Responsible marketing and gamification: challenges and solutions

by | Jan 2, 2025 | Branding, Captivate the audience

The role of marketing is to encourage consumers to adopt a particular behaviour. It’s a creative discipline that that evolves with societal change and technological advances. In this way, marketing adapts to buyers’ preferences and expectations.

While we have recently seen an expectation of strong interaction with brands (facilitated by the Internet and social networks), consumers increasingly see themselves as committed players. Our consumer choices reflect our values, the causes we support and the changes we want to see in society.

Hence the demand for transparency and integrity on the part of economic players, including in the way they communicate. This trend is called responsible marketing. C’est une approche plus authentique, sincère et engagée d’échanger avec ses clients et prospects sur la manière dont opère l’entreprise.

This article looks at the challenges of responsible marketing and the benefits it can bring for brands. We will also look at how to embody a more ethical voice by using gamification to better understand the expectations of its audience and adapt its communication accordingly.

SUMMARY

What is responsible or committed marketing?

Responsible marketing is a communications strategy in which a brand takes into account the impact of its activity and its statements on the environment and society. Also known as ethical marketing, this approach involves address social, ethical and ecological issues in its marketing campaigns. It is also important to use more sustainable media and communication tools that respect users’ privacy.

It should be noted, however, that responsible marketing should not be seen simply as a strategy for attracting customers. To have a real impact, this approach must be genuine, verifiable and translated into concrete action. In this way, it sets itself apart from washing practices (such as greenwashing or pinkwashing). This approach goes beyond mere posturing for the sole benefit of brands and takes into account the general interest.

Examples of responsible marketing

Responsible marketing practices can take several forms, depending on the sector in which the company operates and the expectations of its audience.

Examples include :

  • Highlighting virtuous practices (ecologically and socially). The Ikea furniture brand for example, has moved towards greener production methods. This means using materials with a low carbon footprint, but also designing circular products. They will remain useful and in good condition for many years.

  • Supporting charitable causes. Companies can also adopt responsible marketing by communicating their support for charities. This is the case, for example, with Patagonia, whose founder donates a considerable proportion of his profits to environmental NGOs. The Marriott hotel group has developed a programm in which members can earn points by booking in one of its hotels. They can then make a donation to partner organisations such as UNICEF and the World Central Kitchen.

  • The use of communication channels that respect their users. Brands can opt for less energy-intensive formats or avoid posting too often to avoid generating advertising burnout. Lush, for example, has decided to delete its Instagram and Facebook accounts in protest at Meta’s dubious practices when it comes to protecting user data.

The benefits of responsible marketing for brands

Responsible marketing is essential for building solid, high-quality relationships with customersBut also to ensure sustainable growth. Here are the main reasons for adopting more virtuous communication:

  1. Strengthen consumer confidence. This concerns the protection of their data and respect for their confidentiality. Users are cautious when it comes to sharing their information, and prefer companies that comply with the RGPD and are transparent about their data collection practices.
  2. Boosting customer satisfaction. Les marques adoptant un marketing responsable donnent la priorité aux intérêts de leur communauté plutôt qu’à leur bénéfice financier. Elles favorisent le bien-être de leurs clients, notamment en protégeant leur écosystème.
  3. Improve brand reputation and develop a competitive edge. Companies no longer stand out solely on the quality of their products or services. Those that gain market share succeed in capturing the attention and loyalty of consumers who favour committed brands.
  4. Stimulate customer loyalty. Brands that opt for ethical marketing tend to generate a stronger connection with their target audience. Shared values and commitments foster a strong emotional bond. This in turn encourages lasting relationships and brand loyalty.

Gamification for responsible marketing

Popular with brands as a way of increasing interaction and strengthening the connection with their audience, gamification applies to responsible marketing. The principle behind this strategy is to incorporate fun, playable elements into its campaigns. They take the form of marketing games, points systems or attractive rewards, etc.

Gamification therefore makes it possible to :

1. Promoting consumer awareness and education. Gamification is used in education to make it easier to memorise new information and to motivate learners. In marketing, it can take the form of quizzes, a fun and engaging format that companies can use to share information or raise awareness among their audience.

Total - Responsible marketing quiz

2. Encourage the adoption of responsible practices through committed challenges. Solidarity challenges are a way of mobilising your audience in support of a cause. By creating healthy competition and offering prizes, brands can encourage their customers to raise funds, adopt more eco-responsible actions, and so on.

3. Better understand the needs of your audience while respecting their privacy. Gamification is a responsible marketing lever that makes it easier to gather information on consumer expectations. All in a transparent and ethical way (in particular without tracking its audience with cookies) because customers voluntarily share this data via collection forms (before or after a marketing game).

Conclusion

Responsible marketing has become an essential lever to help brands create a strong connection with their audience and support sustainable growth. To adopt more ethical and transparent communication, your brand can rely on gamification. Discover our playable mechanics and transform the way you communicate with your customers!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

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Corum L’Épargne: sports marketing and gamification to boost brand awareness

Corum L’Épargne: sports marketing and gamification to boost brand awareness

by | Dec 3, 2024 | Branding, Captivate the audience, Use Case

CORUM L’Épargne is just one of the brands that have embraced gamification as a communications tool.This French company, which offers transparents and accessibl savings solutions, has chosen Playable Marketing coupled with sports sponsorship to raise its profile and effectively address its audience.

In this article, we’ll look at the relevance of gamification in meeting marketing challenges of the banking sector in general, and CORUM l’Épargne in particular. Through examples of playable campaigns she has run alongside Adictiz, Lucie Odoux, Head of Sports Sponsorship, shares with us the best practices she has learned from them.

SUMMARY

Why has Corum l’Épargne chosen gamification to optimise its marketing campaigns?

The banking sector is facing a number of challenges: creating a closer relationship with a younger audience, improving the customer experience, increasing user loyalty, adapting to new digital communication and usage channels, and so on.

To meet all these challenges, and in particular to strengthen its reputation, CORUM l’Épargne has decided to implement a gamification strategy. As the company has been heavily involved in sport sinces 2018 (supporting 21 athletes in a wide variety of disciplines), gaming is part of its brand DNA. But above all, playable marketing enabled it to achieve several of its commercial objectives.

Boosting awareness marketing through gamification

Above all, gaming is an excellent way to satnd out from the crowd and reach a wider audience.

As Lucie Odoux, Head of Sports Sponsorship, explains in her testimonial:

Gamification allows us to address a new audience, or at least our audience, but in a different, more playful way. It allows players to spend more time with the brand, without really realising it.

By offering fun marketing games, CORUM l’Épargne’s primary objective is to develop its brand awareness. The idea is to multiply the points of contact with its audience via interactive and engaging experiences, in order to work on the presence of mind.

The games enable the company to collect new contacts (via opt-in forms for subscribing to its mailing list and sharing opt-in forms)). New contacts that the company would not necessarily have been able to reach with more traditional communications, such as members of GenZ for example.

Generally speaking, playable marketing is an excellent way of modernising your brand image and humanising your branding. Interactive formats are highly effective in engaging audiences around unifying values and creating a strong emotional bond that traditional communications (static advertising, etc.) are unable to generate.

Raising awareness of the need for better financial management

In a sector as complex and sensitive as banking and savings, play-based marketing can also be a way of raising awareness and educating customers. This is especially true when you’re targeting a fairly young audience, for whom it’s important to share good practice in a fun way.

With these marketing games, CORUM l’Épargne is making its saving message much more accessible. It is also demonstrating transparency, a strong value for the company, by helping its users to understand where they are investing their money.

Improving customer relations and building audience loyalty

Finally, gamification helps to strengthen the bond with its audience: a major challenge for a 100% digital player like CORUM L’Épargne. Gamification makes it possible to extend the time that users spend with the brand: qualitative time that creates a stronger customer relationship, based on positive emotions such as surpassing oneself, creativity, etc.

It’s also a lever for maintaining contact that has been established with prospects and new customers by collecting opt-in data. But also by collecting customer data (via a participation form or by analysing interactions within the game) so that they can be reactivated later with personalised, and therefore more powerful, content.

2 examples of successful gamification campaigns

To achieve these objectives, CORUM L’Épargne has set up two gamification campaigns:

A customizer to boost your marketing profile

The company was involved in sailing, with a boat taking part in various races such as the Vendée Globe and the Route of Rhum, and decided to use this as a lever to raise its profile. With the boat due to undergo major modifications before its next participation in a race, CORUM L’Épargne took the opportunity to involve its audience in the project to decorate the hull and sail.

The Customizer mechanism was ideal for inviting users to suggest ideas for decorations (with elements chosen by the brand beforehand). The players were then able to submit various proposals for the artistic decoration of the boat.

The campaign worjed very well with the CORUM L’Épargne audience, as it allowed them to take an activa part in a mjor project for the brand and let their creativity shine through. The Customizer enabled the company to achieve an excellent opt-in rate (via subscription to its newsletter) and thus raise its profile with its target audience.

Customizer Corum

A game mini-site to optimise your sports marketing

CORUM L’Épargne has also used Playable Marketing to engage its audience and reaffirm its commitment to sport. As a reminder, the company supports 21 athletes in a wide vartiety of disciplines, from fencing and climbing to judo and Formula 2 racing.

As sport is a powerful lever for reaching a wide audience, but also for engaging its public and uniting them around strong values, the company has combined its sports marketing to its gamification strategy. To this end, it has launched a site with six mini sports games allowing users to discover six of the athletes supported by the brand.

This immersive experience enabled CORUM to bring participants into the sporting world of its athletes, while maximising the time spent with brand.

corum l'épargne gamification sport

3 tips for boosting marketing awareness through gamification

Drawing on her experience of gamified marketing, Lucie Odoux shares 3 tips on how to optimise your campaigns and turn them into powerful levers for building brand awareness.

  • Choosing the right entertainment format, depending on tis strategic objective and target audience. They key is to offer an interactive experience that is aligned with the brand’s universe (in this case, sport) and the results you want to achieve. To boost its brand awareness, CORUM relied on popular sports games, but also on initiatives that anebled its audience toget involved in a major renovation project.

  • Track the right KPIs to assess the effectiveness of your campaign and improve what needs to be improved. CORUM L’Épargne wanted to raise its profile, so it monitored its brand image with a sufficiently large panel. The company also monitored its number of subscribers on social networks and its opt-in rate (two key metrics for assessing its ability to reach a new audience).

  • Equip yourself with an effective gamification marketing tool. CORUM chose Adicitiz to give it access to a wide variety of games that are both highly adaptable and easy to customise ot its challenges. It also enlisted the support of the Adictiz teams to create high-quality, innovative experiences and work on the media coverage of its campaigns to reach the right targets.

Conclusion

Gamification is a highly effective way of boosting brand awareness in marketing. Expand your audience and strengthen your brand image with our fun, interactive advertising tools!

 

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

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Cinema marketing strategies: using gamification to promote a film

Cinema marketing strategies: using gamification to promote a film

by | Nov 12, 2024 | Branding, Branding, Captivate the audience, Captivate the audience, Non classifié(e)

Cinema marketing is evolving in line with audience expectations. Today, cinema marketing strategies can no longer be based solely on trailers, posters and press reviews to promote a film.

Audiences now trust their peers’ opinions and the influencers’ recommendations before going to the cinema. They also expect captivating and participative promotional campaigns that plunge them into the heart of the plot of the films they are going to see in the cinema.

As well as creativity and originality, film promotion benefits from successfully bringing fiction in the viewers’ reality. In this context, Playable Marketing, i.e promotional formats that can be played and interacted with, is proving to be a powerful lever for standing out from the crowd and arousing public interest.

This article looks at the benefits of gamification to promote a film, based on 3 examples of successful interactive campaigns.

SUMMARY

The new challenges of cinema marketing

Cinema marketing has always been subjected to one major challenge: profitability. The distribution budget (i.e all the costs associated with promoting a film) generally represents several hundred thousand euros for French films (or even several million for major American productions). The studios are therefore faced with the ROI challenge of making a profit by controlling their communication costs while attracting enough cinema-goers.

With the arrival of VOD (video on demand via platforms such as Netflix) and the pandemic, cinema-goers have long shunned cinemas. So the cinema and media players are faced with a real challenge: convincing audiences to move by offering them a unique experience that they won’t find via streaming: iMax, 3D, sound quality or in-theatre events.

Marketing formats to promote films must also adapt to new content consumption habits and the battle for attention that advertisers are waging online. Trailers are becoming shorter and more immersive in order to capture and hold users’ attention.

Finally, film studios need to take account of audiences’ search for authenticity and proximity. Social proof, i.e feedback and reviews from the audience itself or from influencers with who they feel closer, are now much more effective in promoting a film than traditional communication channels. Partnerships with influencers enable advertisers to create campaigns that are more interactive with the public and better able to generate and manage anticipation before the film is released in cinemas.

Why is Playable Marketing an effective way of promoting a film?

Playable Marketing is a communication strategy that involves replacing traditional advertising formats with interactive campaigns. The audience is no longer simply a spectator, but can interact with the advertiser via playable ads that incorporate game elements.

Gamified marketing transforms the points of contact between film studios and the public into an experience that is both fun and entertaining, offering numerous advantages for the successful promotion of a film.

Boosting audience engagement

At a time when users are exposed to hundreds of advertisements everyday, Playable Marketing is a way of standing out from the crowd and effectively engage its audience. The interactive aspect makes the promotional experience more memorable and makes an impression on the general public, encouraging them to immerse themselves in the world of the film.

Increase the number of cinema-goers

Playable Marketing is also an effective lever for increasing the conversion rates of promotional campaigns. it encourages action by multiplying interactions with the world of the film tight up to its release in cinemas, and can even offer rewards to spectators to encourage them to buy their tickets (via promotions, free tickets, gifts distributed at the screening, etc.)

Getting to know the audience better

To convince cinema-goers to go to the cinema (or to watch a film/series on a VOD service), advertisers need to understand their expectations and consumption habits. Once again, Playable Marketing helps to meet this challenge for cinema marketing by multiplying the points of contact with the audience. This makes it easier for film studios to collect zero and first party data in order to understand their audience’s preferences in terms of marketing, cinema experience, film genre, etc.

This data can then be reactivated in future campaigns in order to:

  • boost their performance (better reach, higher room conversion rates)
  • or retarget viewers with targeted film recommendations.

Examples of interactive marketing strategies to promote a film

Interactive marketing has already proved its worth as a more effective way of promoting a film or content available via streaming. Here are three examples of cinema marketing strategies from which to draw inspiration to engage your audience and attract viewers to your cinema/VOD platform.

1. A Flip & Win to promote the release of Becoming Karl Lagerfeld

To promote the film Becoming Karl Lagerfeld (available on Disney+), the platform offered its audience a marketing game: the Flip & Win. Users were invited (after filling in an entry form) to turn over a fan from among the 3 on offer for a chance to win a prize (a book dedicated to the life of the fashion designer, tickets for the theatrical preview, etc.).

Tip: opt for an Instant Win mechanism, which is ideal for engaging your audience because participants know immediately whether or not they have won.

 

Lagerfeld - FlipWin

2. A Jackpot to promote the second season of House of the Dragon

When the second season of House of Dragon was released, the VOD service Sky Shows relied on a Playable Marketing format that was well known to the public: the One-armed Bandit. This customisable mechanism was used to create an immersive experience, as the symbols to be aligned corresponded to the emblems of the great houses emblematic of the series, while collecting optin for its future promotional communications.

Tip: boost the participation rate and the performance of your campaign by offering attractive prizes (tickets for an amusement park, free season tickets, etc.).

House of dragons - Jackpot

3. The voting mechanism to refine our knowledge of the MTV community

The MTV channel uses games to engage its community around the channel’s flagship programs. In addition to the animation, the Playable Marketing voting mechanism enabled MTV to identify user preferences in order to refine its customer knowledge. Participants were invited to vote for the best music videos of the year for a chance to win collector’s goodies.

Tip: take advantage of interactive mechanisms to gather preferences and adapt your program schedule to the audience’s expectations.

 

Mtv - Vote

Conclusion

Playable Marketing offers numerous advantages for media wishing to promote a film or VOD program. By engaging viewers through an immersive and entertaining experience and facilitating data collection, these formats are ideal for managing audience expectations and boosting the visibility of their productions. Create campaigns by customising one of our playable promotion mechanisms.

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

Request a demo