How to attract new customers with a marketing game

How to attract new customers with a marketing game

In an increasingly competitive environment, it is becoming more and more difficult for companies to attract and retain new customers. Traditional marketing and advertising methods are no longer as effective, so brands need to think outside the box to stand out from the crowd.

Gamification is an innovative approach to attracting new customers. This strategy involves incorporating playful elements (from the world of video games, for example) into a marketing campaign to capture the attention and engage the audience.

By making the brand experience more fun and interactive, marketing games can help companies win over new consumers. In this article, we share examples and practical advice at 4 different stages of the customer journey:

  • Lead generation ;
  • Brand awareness ;
  • Conversion ;
  • Creating a customer account.

1. How to attract new customers with marketing games

Identifying and engaging potential customers is the first step in the sales pipeline of a company. The company needs to determine the audience it wants to reach (i.e. the customers most likely to be interested in what it has to offer) and develop a relevant strategy to attract their attention.

The organisation can use a mix of several marketing levers such as content marketing and search engine optimisation (SEO). Or social media marketing by sharing entertaining content on social networks.

Lead gen will then involve encouraging these prospects to interact with the brand, by giving them an email address to which it can send them personalised emails.The marketing game is a particularly interesting tool for collecting the contact details of new leads. The promise of a reward (such as a discount voucher offered via an instant win) will encourage consumers to fill in a lead generation form.

 

Which marketing game to use to generate leads?

At this stage in the sales funnel, when the consumer is not yet familiar with the brand, the key is to capture their attention through a simple mechanism that requires little commitment.

The company can therefore bet on a winning moment like a wheel of fortune. Le prospect pourra y accéder après avoir partagé son adresse mail, par exemple. Cette action créera automatiquement un profil de prospect sur la plateforme de gestion de la relation client (CRM) de l’entreprise

The participant will know instantly after launching the game whether they have won a prize or not. By focusing on a prize that encourages people to buy (such as a discount or an attractive prize), it will be easier for the company to convert this new prospect into a customer.

The choice of distribution channel is also important. For lead generation, companies can rely on social networks, which allow them to reach a wider audience. Spreading the campaign on social networks is therefore vital for reaching a large audience. The brand can also give participants the chance to maximise their chances of winning by sharing the marketing game, thereby making the campaign go viral.

how to attract new customers

2. Using gamification to develop brand awareness and recall

To attract new customers, companies also need to raise their profile with their target audience. Gamification is an excellent way of achieving this objective and making your brand more easily recognisable. Marketing games can be used to create a memorable and differentiating brand experience.

Gamification generates commitment by making each piece of marketing content interactive. Prospects can interact with the brand via a fun mechanism which, as well as entertaining them, potentially allows them to unlock advantages or benefits. attractive endowments.

But gamified marketing campaigns are also more effective in terms of receptiveness and memorability of commercial messages. In fact, gamification is already used in a learning context (known as edutainment) because it increases retention of new information.

By transforming the consumer into a player in the marketing game, the company enables them to become more actively involved in the content that she shares with him. This commitment strengthens attention and enables the information shared to be mobilised in concrete situations (such as a memory or a quiz, for example).

Gamification therefore enables marketers to educate and inform people about the brand, its products or services.

how to attract new customers

Which marketing game to use to boost brand awareness

The Memory is a very popular memory game that involves finding pairs of identical cards from a set of face-down cards. The game is entirely customisable. Companies can therefore use it to promote a new product or service. They can personalise the cards according to their graphic charter and the offers and products they wish to promote, for example. Participants will discover it in a more entertaining way, increasing their memory of its characteristics and advantages.

Another option: the puzzle, which involves reconstructing a brand logo or product image.

3. Gamification to increase your conversion rate

The next step is to turn these new prospects into customers Here again, gamification enables companies to increase their conversion rates.

As we have seen, marketing games are highly effective tools for collecting customer data. L’entreprise peut s’en servir non seulement pour obtenir les coordonnées de ses prospects. Mais elle peut aussi mobiliser des formats interactifs (comme the swiper or a form for choosing your favourite product) to identify the preferences of their audience. This customer knowledge will then enable them to retarget their prospects with personalised content that is more likely to convert.

But gamification can also provide prospects with incentives encouraging them to carry out a specific action (in this case, completing a purchase). Through a competition or instant win, the company will give its audience the chance to win discount vouchers or other benefits (such as free delivery). To take advantage of this, participants will be redirected to the company’s website or invited to visit its physical points of sale.

Which marketing game to use to increase your conversion rate

Competitions are a highly effective way of converting new prospects. The brand can offer prizes that are likely to generate a sale (such as a discount or voucher). It can also make these rewards time-limited to generate a sense of urgency that will encourage consumers to take advantage of them before it’s too late.

how to attract new customers

4. Using gamification to boost account creation

Finally, gamification can be used to encourage customers to create an account. As with a loyalty programme, the customer account enables the company to strengthen the relationship with the consumer by offering a series of benefits:

  • product previews,
  • faster, simpler ordering ;
  • vouchers after accumulating a certain number of points.

For them, it’s an opportunity to have a direct channel of communication with their customers. Elle pourra par ce biais réactiver ces derniers avec des recommandations de produits personnalisés, des offres exclusives, etc.

In addition to the benefits offered, brands can encourage the creation of customer accounts thanks to a marketing game. To access the interactive animation, participants will need to create an account.

Which marketing game to encourage the creation of a customer account

To boost the creation of customer accounts, the Ouest France media distributed an Advent calendar . Ce format très populaire en période de fêtes de fin d’année a permis à l’entreprise de capter l’attention de plus de 81K personnes. Only participants with an account could access the game and hope to win attractive prizes (holidays, high-tech equipment, vouchers, etc.).

ouest-france-example

Conclusion

Gamification is therefore a powerful lever for attracting new customers. From lead generation to increasing brand awareness, not forgetting conversion and loyalty, marketing games make it possible to capture and engage your audience. Discover our interactive game mechanics to reach and convert a wider audience.

En seulement 30 minutes, nous vous montrerons comment lancer votre propre campagne de marketing interactif performante.

Increase your target audience with co-branding games

Increase your target audience with co-branding games

If you’re looking to raise awareness of your brand while increasing sales and expanding your audience, co-branding is a relevant marketing strategy. Partnerships are an excellent way of reaching a wider audience.

By teaming up strategically with other brands, companies can broaden their commercial offering and capitalise on their partner’s visibility to boost their own brand awareness.

Co-branding has many advantages. But it is important to master this marketing strategy well before taking the plunge, to avoid associating your image with a brand that is not aligned with your values or that does not address a strategic market for your company.

In this article, we share with you some practical tips for increasing your target audience through a co-branding campaign.

What is co-branding?

Co-branding, or brand partnership, is a marketing strategy that involves teaming up with another brand to promote or co-create a product or a service. This does not mean simply associating the names of two brands on an item. A co-branding partnership combines the resources, identities and stories of each partner to create an exclusive offering.

Co-branding means sharing resources and expertise, but also sharing your community of clients. The aim is for each partner to benefit from the strategic advantages of the other. This may involve a wider audience in general, or a new market that the company wishes to conquer in particular. But co-branding can also facilitate the transfer of technology and know-how.

What are the advantages of co-branding for a company?

Co-branding offers a number of advantages for all the partners involved. This type of partnership enables each player to benefit from the strengths of the other company, particularly in terms of :

  • Reaching a wider audience. Brand partnerships enable companies to increase the exposure of their brand to their partner’s customers. A co-branding campaign can be broadcast across both companies’ communication channels (physical and digital).
  • Engage a new audience and increase sales. Consumers are more likely to trust recommendations from a brand they know well and have been buying from for several years.
  • Boost brand awareness and credibility. Establishing a brand partnership with a recognised player allows the company to strengthen its own credibility not only with its current audience, but also with its target audience. For example, a street-wear brand teaming up with a luxury brand will significantly upgrade its brand image. Its products will be perceived (by its community and high-end customers) as being of higher quality. This could lead to an increase in pricing, and therefore profitability.
  • Reduce the risks and costs of a marketing campaign. Developing a new product or service, entering a new market or launching a new activity can be risky for a company. Joining forces with a brand that is already present in this market or that has long experience in this new vertical reduces the commercial risks. All the more so since, as we have seen, this type of partnership involves pooling resources. The companies will therefore be pooling their costs, which reduces the budget they would have to invest in this new project.

Boosting the effectiveness of a co-branding campaign through gamification

The aim of a co-branding campaign is therefore to increase an audience, or even to develop a new audience (with a persona not previously targeted by the company).

This marketing strategy in itself makes it possible to achieve this objective by multiplying the communication channels. Indeed, the campaign can be disseminated by both partners (publication on social networks, emailing, display format on their respective websites or in their physical shops, etc.).

However, partners can boost the effectiveness of their co-branding strategy by making their marketing campaign fun and interactive through gamification.

By integrating interactivity into their co-branding campaign, the two partner brands can more easily capture the attention of their respective communities and engage their customers. The fun mechanics of the game and the chance to win a reward will set them apart from other promotional content.

The marketing game can be used to help people discover the co-created product in a more entertaining way (via a quizIt can also tease its launch and optimise consumer expectations by offering them the chance to win free products via a competition or instant win (scratch cards, one-armed bandit). Le jeu permet aussi de faire gagner un produit de la marque partenaire pour booster la notoriété de celle-ci en s’appuyant sur la première.

Examples of gamified co-branding campaigns

The famous drinks brand Coca Cola is a master of the art of co-branding. The company uses this strategy to develop its audience and increase sales.

For example, it has teamed up with fruit juice brand Capri Sun to convert new customers. Its co-branded game campaign incorporated a proof-of-purchase mechanism into its prize draw form in order to boost its conversion rate and increase sales. In addition to the co-branded aspect of the campaign, the choice of an attractive prize (an iPhone) helped convert more than 5,000 visitors.

Coca-Cola has also developed a co-branding marketing campaign with energy drink brand Monster. Here again, the mechanic used was to upload a proof of purchase to access the game in order to generate more sales. As the two brands’ universes are more similar, this campaign had a participation rate of 75% and over 1,000 visits.

Example of co-branding

4 tips for a successful co-branding campaign

Before embarking on co-branding, it is important to consider the right factors to choose a relevant partner that will enable the brand to achieve its objectives.

  • Target markets. The most important thing is to make sure that your target audience and that of the brand with which you are planning to partner overlap. The partnership will not work if the companies are both targeting extremely different audiences or, conversely, if they are too similar.
  • Brand image. The personalities and worlds of the two brands must be compatible. The partners must share common and complementary values, at the risk of losing or alienating their community.
  • Market needs. A co-branding campaign must also respond, to a certain extent, to a market need. This partnership can enable the brand to address a need of its audience that it has not yet met.
  • Adapting the mechanics of your marketing game to the challenges of co-branding. In particular, this means choosing a prize that reflects the two brand universes. It also means announcing the winners on their respective channels, or providing an opt-in for the partner brand, etc.

Once the company has found the right partner, it is crucial to define everyone’s roles and responsibilities in the roll-out of the co-branding campaign. To achieve this, it is important to be able to count on a reliable and transparent partner who will contribute equally to the project.

Conclusion

Gamification is an excellent way of boosting the impact of a co-branding campaign. It will boost your brand’s reputation and its ability to develop a new audience. Discover our interactive competition mechanics to make your campaigns even more engaging and convert these new prospects more effectively!

In 30 minutes, we show you how to launch your own high-performance interactive marketing campaign

Wait marketing: make the wait worthwhile with gamification

Wait marketing: make the wait worthwhile with gamification

Think about the last time you went shopping, went to the doctor or took a plane…

Although these activities are very different, they have one thing in common : waiting. You’ve probably had to wait at the checkout to pay for your shopping, wait outside a concert hall to see your favourite artist or queue to scan your hand luggage before boarding a plane.

For users, this waiting time is often a test of patience and a waste of time. And yet.., the wait can be transformed into a much more qualitative experience and productive thanks to wait marketing. It can even turn an unpleasant moment into a fun, playful experience thanks to gamification.

In this article, we give you tips on how to improve your customer journey and engage users interactively using wait marketing.

What is wait marketing?

Wait marketing involves companies capitalising on consumers’ attention at this precise moment to engage them. It can therefore be defined as a non-intrusive communication strategy, and even a timely one, since it takes shape precisely at a time when any form of distraction is welcome.

According to a survey by Pew Research, 77% of people use their smartphone when they are waiting for a call.
53% use their smartphone when queuing, mainly to avoid boredom.

Broadcast a marketing animation in a queue
does not disturb the user by interrupting their activity (as when an advert is broadcast between two stories on social networks, for example). On the contrary, it allows them to distract themselves during a time that is traditionally perceived as boring or unproductive.

The benefits of expectation marketing

Waiting time, in itself, is the ideal time to capture consumers’ attention and make it easier to remember a commercial message. This is the case, for example, with posters in the metro or at bus stops. But by adding a touch of creativity and interactivity to these static formats, brands can turn waiting into an engaging brand experience, and even convert new prospects.

It’s also a way of making the most of areas where consumers spend a lot of time, but which are not traditionally used as communication channels. The queuing space in a physical shop, for example, can be used to highlight products and boost the cross-selling rate. But it does not generally convey an interactive experience with the brand, which would nevertheless be more engaging for the customer.

The non-intrusive aspect of this form of advertising also enables companies to create a closer relationship with consumers. The brand offers them a real experience and enables them to pass a time that was previously considered unpleasant or pointless more quickly. The brand becomes a source of entertainment as well as a commercial organisation promoting its products.

This waiting period is no longer a constraint, but an opportunity. To achieve this, companies can create an interactive experience based on insights customers. The challenge is therefore to understand your audience and how the brand can ensure that they have a good time.

Companies can take advantage of wait marketing to :

  • Motivating customers to come to the point of sale;
  • Keep customers entertained while they wait and prevent them from abandoning their purchase;
  • Reward waiting time with instant wins;
  • Collect data on purchasing intentions to personalise the customer journey
  • Develop your sales.

Boost your wait marketing strategy with gamification

If the traditional waiting experience is generally considered to be unpleasant by individuals, it is because it is most often considered to be boring or a waste of time. The challenge for companies wishing to take advantage of this moment to engage consumers is mainly about entertaining them.

This is where gamification comes in. This marketing strategy involves offering users playful experiences, incorporating mechanisms traditionally used in the world of games.

Rather than taking advantage of consumers’ attention to broadcast an advertisement, companies can engage them via an interactive and entertaining animation such as :

  • An instant win: this format allows the company to liven up a queue while rewarding its customers for their patience. In practical terms, it allows them to instantly win discount vouchers (or other prizes) by playing a game such as the wheel of fortune or the one-armed bandit, for example.
  • Action games (like a quiz, a surveya vote or
    a swiper). Ce format interactif permet à l’entreprise de divertir ses clients pendant l’attente. Là encore, elle peut récompenser leur patience en mettant en jeu des lots ou autres avantages. Mais c’est aussi un moyen efficace de collecter des données sur les préférences de son audience et, par exemple, d’analyser leurs intentions d’achat.

With a Playable Marketing solution, companies can capitalise even more effectively on their customers’ expectations. For example, the geolocation function makes it possible to restrict access to the game to customers in the queue.

The CRM connection tool, for its part, makes it possible to exploit the data collected at a point of sale (particularly on purchase intentions) to offer personalised in-store or online support. The brand can then turn this data into a sales opportunity.

Expectation marketing: scenarios and inspiring examples

In practice, the typical scenario for a wait marketing event will take this form:

  1. Drive to store. The customer goes to the shop and finds himself in a queue;
  2. Access to the game. They can find out about the game using the posters in the queue and access it using the QR code or URL. The game can also be presented on an interactive terminal.
  3. Registration. They register using a simplified form and can decide to become opt-in for the brand and its partners.
  4. Participation. They can play a game and discover their prize more easily. What’s more, the brand can customise the game to suit a wide range of scenarios.
  5. Revelation and gain. Dans le cas d’un instant gagnant, il gagne immédiatement un bon de réduction utilisable en point de vente. Si la marque choisit une mécanique de tirage au sort (qui permet de récompenser les participants après leur visite en magasin), le client peut recevoir sa dotation par email ou SMS. Il peut s’agir là aussi d’un bon d’achat qui l’encouragera à repurchase from the brand.

An example of a marketing campaign to keep people waiting

Auchan supermarkets, for example, have set up a wait marketing campaign in their outlets. To coincide with its end-of-year sales peak, the chain gave away the following for every purchase over €10 in shop a scratch card with a unique code as well as an additional card for loyalty card holders. The campaign attracted almost 183k registrations in 2 weeks and 325K codes were used.

Eurotunnel, the company that operates the Channel Tunnel, has capitalised on the expectations of its users to raise its profile and generate new leads. To do this, the company used a one-armed bandit with a registration form, accessible only to holders of a ticket number. This captivating format and the use of
attractive prizes (smartphones and earpods) boosted the participation rate, with a total of 29K games played.

Wait-marketing-example

Conclusion

Wait marketing is therefore a profitable strategy for capitalising on customer expectations and taking advantage of the opportunity to engage them through interactive activities. Take advantage of this opportunity to improve your customer experience and strengthen your brand image with
more than 60 gamified formats offered by Adictiz.

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.