{"id":18395,"date":"2024-11-05T14:59:00","date_gmt":"2024-11-05T12:59:00","guid":{"rendered":"https:\/\/www.adictiz.com\/?p=18395"},"modified":"2026-05-01T17:05:50","modified_gmt":"2026-05-01T15:05:50","slug":"in-store-animation-galeries-lafayette-opts-for-gamification","status":"publish","type":"post","link":"https:\/\/www.adictiz.com\/en\/blog\/in-store-animation-galeries-lafayette-opts-for-gamification\/","title":{"rendered":"In store animation: Galeries Lafayette opts for gamification"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">Even if consumers are increasingly buying online,<\/span><a href=\"https:\/\/www.adictiz.com\/en\/blog\/fashion-marketing-gamification-as-a-strategic-lever\/\"><span style=\"font-weight: 400\"> the fashion sector <\/span><\/a><span style=\"font-weight: 400\">is particularly concerned by in-store sales. <\/span><span style=\"font-weight: 400\">We continue to visit stores to touch fabrics, appreciate cuts and colors and, above all, try on clothes.<\/span> <\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">On average,<\/span><b> going in store to try and pay for their purchase <\/b><span style=\"font-weight: 400\">is still preferred by <\/span><a href=\"https:\/\/fr.fashionnetwork.com\/news\/Habillement-65-des-francais-achetent-encore-principalement-en-magasin,994261.html#:~:text=Le%20passage%20en%20boutique%20pour,des%20plus%20de%2035%20ans.\"><span style=\"font-weight: 400\">65% of French people<\/span><\/a><span style=\"font-weight: 400\">.<br \/>\nMais cette pr\u00e9f\u00e9rence recule chez les jeunes et oblige donc les marques \u00e0 dynamiser leurs points de vente physique en plus de leurs canaux en ligne, notamment en organisant une <a href=\"https:\/\/www.adictiz.com\/en\/blog\/how-to-organise-in-store-competitions\/\">animation marketing en magasin<\/a>.   <\/span><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">Whether to boost brand awareness, increase store and website traffic and thus generate more sales, or build loyalty through a unique shopping experience,<\/span><b> sales promotion is an essential marketing lever. <\/b><span style=\"font-weight: 400\">It has an even greater impact when it immerses customers in the brand&#8217;s universe, notably with <\/span><a href=\"https:\/\/www.adictiz.com\/en\/blog\/how-to-organise-in-store-competitions\/\">in-store competitions<\/a> <span style=\"font-weight: 400\">offered via QR codes or interactive terminals.<\/span> <\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">In this article, we&#8217;ll take a look at <strong>Galeries Lafayette&#8217;s animated marketing strategy, <\/strong><\/span><span style=\"font-weight: 400\">through several examples of campaigns.<\/span> <\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2F2F2&#8243; custom_margin=&#8221;||40px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;20px|30px|20px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center\"><span style=\"color: #0092ff\"><strong>SUMMARY<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"text-decoration: underline;color: #000000\"><a href=\"#sommaire-1\" style=\"color: #000000;text-decoration: underline\">What is an in-store marketing event?<\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;color: #000000\"><a href=\"#sommaire-2\" style=\"color: #000000;text-decoration: underline\">Gamifying in-store sales events: the Galeries Lafayette example<\/a><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;section-1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;sommaire-1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;25px&#8221; header_font_size=&#8221;25px&#8221; header_line_height=&#8221;1.3em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_font_size=&#8221;25px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||30px||false|false&#8221; link_option_url=&#8221;#sommaire-1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>What is an in-store marketing event?<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote><\/blockquote>\n<p><span style=\"font-weight: 400\">An in-store brand promotion is a commercial operation designed to <\/span><b>boost the appeal and profitability of physical points of sale. <\/b><span style=\"font-weight: 400\">Its one-off or regular actions can, for example, serve to promote the brand&#8217;s image, provide greater visibility for a new product launch, or simply boost sales and build loyalty.<\/span> <\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">Depending on the expected results, marketing activities can take a variety of forms: <\/span><span style=\"font-weight: 400\">product demonstrations, competitions, distribution of discount coupons, treasure hunts in the aisles, and so on.<\/span><\/p>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">In all cases, the ultimate goal is to <strong>capture the public&#8217;s attention, <\/strong>be it the store&#8217;s visitors or the brand&#8217;s audience. Online, we speak of  <\/span><a href=\"https:\/\/www.adictiz.com\/en\/blog\/drive-to-store-4-strategies-to-better-in-store-conversions\/\"><span style=\"font-weight: 400\">a drive-to-store strategy<\/span><\/a><span style=\"font-weight: 400\">.<br \/>\nL&#8217;objectif \u00e9tant toujours le m\u00eame : <strong>augmenter le trafic en magasin<\/strong>.   <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;section-2&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;sommaire-2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;25px&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_font_size=&#8221;25px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||30px||false|false&#8221; link_option_url=&#8221;#sommaire-1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Gamifying in-store sales events: the Galeries Lafayette example<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">Despite its well-established reputation, the brand <\/span><b>is innovating to enhance the appeal of its stores,<\/b><span style=\"font-weight: 400\"> and attract and retain customers.<\/span> <\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">For several years now, the company has relied on<\/span> <a href=\"https:\/\/www.adictiz.com\/en\/blog\/gamification-definition-guide-and-marketing-solutions\/\">marketing gamification <\/a><span style=\"font-weight: 400\">(the integration of interactive and playful elements into its marketing activities) to <\/span><b>energize its points of sale and online campaigns<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#0092ff&#8221; header_3_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>1. Boost store awareness with brand animation<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">The primary benefit of in-store marketing events is <\/span><b>to raise brand awareness. <\/b><span style=\"font-weight: 400\">In-store marketing events give the brand greater visibility, help it stand out from the competition and attract consumers to the store.<\/span> <\/p>\n<p><span style=\"font-weight: 400\">This includes <\/span><b>the creation of POS (point-of-sale) advertising.<\/b><span style=\"font-weight: 400\">.<br \/>\nLa marque va ainsi d\u00e9velopper des supports de publicit\u00e9 install\u00e9s directement dans sa boutique (en vitrine, devant l\u2019entr\u00e9e du magasin mais aussi dans les rayons) pour promouvoir le point de vente en lui-m\u00eame, un \u00e9v\u00e9nement de marque ou un produit.   <\/span><\/p>\n<p><span style=\"font-weight: 400\">To arouse the curiosity of consumers, Les Galeries created Tesla stands in their stores, <strong>giving the partner brand a high profile <\/strong>via <a href=\"https:\/\/www.adictiz.com\/en\/project\/quizzes\/\">an interactive quiz<\/a>. <span style=\"font-weight: 400\">organized during the Weekend de l&#8217;homme. By exhibiting cars and offering great prizes (a weekend in a luxury hotel with the loan of a Tesla), the brand was able to attract a large number of participants to the in-store operation. <\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.adictiz.com\/wp-content\/uploads\/2024\/11\/galeries-lafayette-animation-marketing.webp&#8221; alt=&#8221;galeries lafayette animation marketing&#8221; title_text=&#8221;galeries-lafayette-animation-marketing&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||1px|||&#8221; custom_padding=&#8221;42px|109px|42px|108px||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1em&#8221; header_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_text_color=&#8221;#0092ff&#8221; header_3_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left\"><strong>2. Engaging in-store audiences with interactive kiosks<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400\">In-store marketing operations can also be designed <\/span><b>to liven up the point-of-sale and engage customers.<\/b><span style=\"font-weight: 400\"> and encourage them to make a purchase (or increase their average shopping basket). Marketing contests, offered via  <\/span><span style=\"font-weight: 400\"><a href=\"https:\/\/www.adictiz.com\/blog\/borne-de-jeux-interactive-pour-lembasement-client-en-magasin\/\">interactive terminals <\/a><\/span><span style=\"font-weight: 400\">displayed in store allow you to :<\/span> <\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">generate more interaction with customers, <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">maintain their interest through fun activities, <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">strengthen the relationship with the brand, in particular through the possibility of winning an attractive prize.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">For Mother&#8217;s Day, Galeries Lafayette offered <b>its customers a 100% winning<\/b> <a href=\"https:\/\/www.adictiz.com\/en\/project\/slot-machine\/\">one-armed bandit<\/a>. <span style=\"font-weight: 400\">Accessible via interactive terminals installed for 3 days in 6 stores in France, the aim of this marketing campaign was to energize sales outlets during this commercial highlight.<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400\">The marketing game was also <\/span><b>available in mobile format in all stores.<\/b><span style=\"font-weight: 400\"> of France via a QR code displayed on site. This omnichannel strategy enabled the brand to increase the engagement and reach of its campaign. It was able to animate all its stores with particularly attractive prizes (Relais  Ch\u00e2teaux stays, bouquets of flowers, gift cards, promotional codes, etc.).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">These rewards also enabled the brand to target <\/span><b>a second conversion objective.<\/b><span style=\"font-weight: 400\"> By offering generous value gift cards, this brand strategy boosted sales and collected qualified leads, which could then be reactivated with offers at the end of the game.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.adictiz.com\/wp-content\/uploads\/2024\/09\/exemple-gamification-borne.webp&#8221; alt=&#8221;example gamification in store&#8221; title_text=&#8221;example-gamification-terminal&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;42px||41px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1em&#8221; header_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_text_color=&#8221;#0092ff&#8221; header_3_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;30px||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left\"><strong>3. Build customer loyalty and increase in-store re-purchase rates <\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||40px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400\">Les animations marketing en magasin peuvent, pour finir, permettre \u00e0 l\u2019enseigne de <\/span><b>renforcer le sentiment d\u2019appartenance \u00e0 une communaut\u00e9 <\/b><span style=\"font-weight: 400\">de marque et ainsi fid\u00e9liser ses clients.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Les Galeries Lafayette ont l\u00e0 encore mis\u00e9 sur les animations gamifi\u00e9es pour r\u00e9enchanter leur programme de fid\u00e9lit\u00e9 en boutique. En organisant <\/span><a href=\"https:\/\/www.adictiz.com\/project\/roue-de-la-chance\/\"><span style=\"font-weight: 400\">une Roue de la Fortune<\/span><\/a><span style=\"font-weight: 400\">, l\u2019entreprise a pu <\/span><b>accro\u00eetre la visibilit\u00e9 de la carte Galeries Lafayette Mastercard,<\/b><span style=\"font-weight: 400\"> \u00e0 travers <\/span><a href=\"https:\/\/www.adictiz.com\/blog\/comment-organiser-un-jeu-concours-avec-obligation-dachat\/\"><span style=\"font-weight: 400\">une activation post-achat<\/span><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">La campagne Mastercard reposant sur <\/span><a href=\"https:\/\/www.adictiz.com\/project\/gatecode\/\"><span style=\"font-weight: 400\">le principe de Gate Code<\/span><\/a><span style=\"font-weight: 400\">, les participants devaient renseigner un code re\u00e7u\u00a0 apr\u00e8s un achat en magasin (par email) pour acc\u00e9der \u00e0 un jeu d\u2019instants gagnants et ainsi tenter de remporter des ch\u00e8ques cadeaux.<\/span><b> La campagne a rempli ses objectifs de r\u00e9tention<\/b><span style=\"font-weight: 400\"> avec plus de 2 codes renseign\u00e9s par participants (et autant d\u2019achats r\u00e9alis\u00e9s en magasin avec la carte).<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.adictiz.com\/wp-content\/uploads\/2024\/08\/galeries-lafayette-roue-de-la-fortune.webp&#8221; alt=&#8221;Wheel of fortune Galeries Lafayette&#8221; title_text=&#8221;galeries-lafayette-wheel-of-fortune&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;section-4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;conclusion&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;25px&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Conclusion<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify\"><i><span style=\"font-weight: 400\">Organizing in-store marketing events is an innovative and creative way to captivate and engage customers. Inspired by the Galeries Lafayette use case, you can boost traffic and sales in your stores. 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We continue to visit stores to touch fabrics, appreciate cuts and colors and, above all, try on clothes. On average, going in store to try and pay for their purchase is still preferred by 65% of French people. Mais [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":22379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[69,25,96],"tags":[],"dipi_cpt_category":[],"class_list":["post-18395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-animation","category-capter-lattention","category-use-case"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>In store animation: Galeries Lafayette&#039;s strategic choice<\/title>\n<meta name=\"description\" content=\"Discover Galeries Lafayette&#039;s in store animation strategy to engage and convert more customers online and in-store.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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